
Complaints Reporting Reform: Preparing for the New Consolidated Complaints Return
From 1 January 2027 firms collect data for a new consolidated complaints return replacing five existing returns, under PS25/19. How to prepare.
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Clear, practical commentary on FCA regulation, enforcement and sector change, for the people who have to act on it.
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From 1 January 2027 firms collect data for a new consolidated complaints return replacing five existing returns, under PS25/19. How to prepare.

Weekly regulatory briefing covering 5 FCA developments (PS26/1, CP26/1, CP25/30, CP26/7, CP25/2): consequence-led analysis and prioritised actions for compliance leaders.

FCA application fees for 2026 range from £280 to £225,170 by pricing category, plus the wider costs a credible authorisation budget must cover.

How long FCA authorisation really takes, what drives the gap between a 14-week approval and an 11-month wait, and how preparation shortens it.

How to get FCA authorised: the defined path from preparation to approval, and why complete applications move faster than ones returned as incomplete.

What the FCA found in its review of private markets valuation and the compliance expectations for firms managing private equity, credit and real estate.

What the FCA's first Enforcement Watch signals for 2026: fewer investigations, more public naming and higher-impact fines, and how firms should prepare.

How consolidation in financial advice, driven by private equity and national consolidators, has drawn enhanced FCA scrutiny, and what it means for firms.

Who is affected by the motor finance redress scheme, how redress is calculated and what lenders, brokers and intermediaries should provision and prepare.

What the FCA expects of transaction monitoring systems under heightened scrutiny, as the mechanism for identifying and escalating suspicious activity.

CP25/36 explained: the FCA's proposed new routes to professional client status, the Wholesale Markets Review context and what wholesale firms should note.

FCA fines in 2025 totalled £123.9 million, led by Nationwide at £44.1 million. The enforcement themes and the lessons for compliance teams.

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