Mortgage Broker Compliance Consultants
Comprehensive FCA authorisation and MCOB compliance support for mortgage brokers and advisers. Whether you're providing advice or arranging mortgages, we help you navigate regulatory requirements and build a compliant mortgage business.
Mortgage Advisory & Arrangement Services
Understanding the difference between advisory and non-advisory mortgage services
Advisory Services
Providing mortgage recommendations and advice
When you make a personal recommendation to a customer about a mortgage
Key Features:
- Personal mortgage recommendations
- Suitability assessments required
- Whole of market vs restricted advice
- Enhanced disclosure requirements
- Ongoing suitability obligations
Regulatory Requirements:
- Qualified mortgage advisers (CeMAP or equivalent)
- Detailed suitability reports
- Comprehensive fact-finding
- Product research and selection
- Consumer Duty fair value assessments
Non-Advisory Services
Arranging mortgages without personal recommendations
When you arrange mortgages but don't provide personal recommendations
Key Features:
- Mortgage arrangement services
- Application submission support
- Product information provision
- Limited disclosure requirements
- No suitability assessment needed
Regulatory Requirements:
- Clear disclosure of non-advisory status
- Product information provision
- Application processing capabilities
- Customer understanding documentation
- Appropriate staff competence
Managing Your Mortgage Permissions
Understanding and maintaining the right FCA permissions for your business model
Mortgage Types
Different mortgage permissions available
- Residential mortgages
- Buy-to-let mortgages
- Equity release (lifetime mortgages)
- Home reversion plans
- Second charge mortgages
Permission Scope
Defining your business activities
- Advising on regulated mortgages
- Arranging regulated mortgages
- Whole of market vs panel
- Direct authorization vs appointed representative
- Additional lending permissions
Ongoing Compliance
Maintaining your permissions
- Variation of permissions applications
- Threshold conditions maintenance
- Regulatory reporting obligations
- Competence and qualification updates
- Consumer Duty implementation
MCOB Compliance Requirements
Navigating the Mortgages and Home Finance: Conduct of Business sourcebook
Customer Documentation
Required disclosures and documentation
- Initial disclosure documents
- Services and fees disclosure
- Mortgage illustrations (KFI)
- Suitability reports (advisory)
Customer's Best Interests
Acting in the customer's best interests
- Fair value assessments
- Whole of market considerations
- Remuneration disclosure
- Conflict management
Responsible Lending
Affordability and creditworthiness
- Affordability assessments
- Income and expenditure verification
- Credit checks and scoring
- Vulnerable customer identification
Product Governance
Mortgage product oversight
- Target market identification
- Product distribution arrangements
- Fair value monitoring
- Product review processes
Advice Standards
Quality of mortgage advice
- Comprehensive fact-finding
- Suitability assessments
- Product research and selection
- Clear suitability reporting
Records & Monitoring
Ongoing compliance evidence
- Customer file maintenance
- Compliance monitoring programs
- Quality assurance reviews
- MI and reporting
How MEMA Supports Mortgage Brokers
End-to-end support from authorisation through ongoing compliance
FCA Authorisation
Complete application support for mortgage permissions
Includes:
- Permission selection guidance
- Business plan development
- Application preparation and submission
- FCA query management
- Post-authorisation setup
MCOB Implementation
Embedding MCOB requirements into your processes
Includes:
- Policy and procedure creation
- Documentation templates
- Compliance monitoring frameworks
- Staff training programs
- Quality assurance systems
Ongoing Advisory
Continuous regulatory support and guidance
Includes:
- Regulatory change monitoring
- Compliance health checks
- Variation of permissions support
- FCA correspondence assistance
- Remediation project guidance
Essential Requirements for Mortgage Brokers
Critical compliance areas for mortgage broking businesses
Sectors We Support
This service is available for firms across these regulated sectors
Related FCA Guidance
Deeper reading on the regulatory framework behind mortgage broking.
MCOB: Mortgage Conduct of Business
The FCA rules governing mortgage advice, disclosure, and responsible lending.
ImplementationFCA Authorisation Preparation
Step-by-step guide to preparing a complete FCA authorisation application.
HandbookPERG: Perimeter Guidance
Understanding which activities require FCA authorisation and which are exempt.
What Mortgage Broker Compliance Involves
FCA compliance for mortgage brokers is governed principally by the Mortgage Conduct of Business sourcebook (MCOB), overlaid by Consumer Duty and the Senior Managers and Certification Regime. Here is what staying compliant involves in practice.
1. Advice, suitability and affordability
Most mortgage sales are advised, which means a personal recommendation that must be suitable for the customer's needs and circumstances under MCOB 4. Firms must assess affordability, evidence the basis for each recommendation, and keep suitability records that stand up to FCA review.
2. Disclosure and Consumer Duty
Customers must receive clear, timely disclosure, including the European Standardised Information Sheet (ESIS). Under Consumer Duty, firms also have to show that customers receive fair value and good outcomes, not simply that the MCOB process was followed. We help brokers evidence their fair value assessments and consumer-understanding obligations.
3. Governance, permissions and reporting
Mortgage firms must hold the right permissions, meet their SMCR obligations, run compliant financial promotions, handle complaints under DISP, and submit accurate regulatory returns. Our consultants build the compliance framework and provide ongoing oversight so these obligations are met continuously, not just at the point of authorisation.
Frequently Asked Questions
Common questions about mortgage broker compliance
Do I need to be FCA authorised to broker mortgages?
What is MCOB?
How has Consumer Duty changed mortgage broker compliance?
Can you provide ongoing compliance support for a mortgage brokerage?
Ready to Build Your Mortgage Broking Business?
Contact our mortgage broking specialists for expert FCA authorisation and MCOB compliance support
📞 Phone: 0330 133 0811
📧 Email: contact@memaconsultants.com