Regulatory Compliance
Documentation

Regulatory Compliance Documentation

Your firm’s compliance Policies, Procedures, logs and any additional Documentation are known as Compliance Manuals. Your firm's Compliance Manual is an essential part of your firms’ compliance framework ensuring you are meeting the requirements not only set by the FCA but your internal standards.

Compliance Monitoring Plan

A Compliance Monitoring Plan (CMP) is used to identify, assess and react to potential and actual compliance breaches. It is a fundamental document that is integral to the FCA application and post-authorisation process.

A CMP must account for key compliance risks to a business and outline how a firm plans to mitigate these risks and who will be responsible for any actions taken to mitigate risks. For example, call monitoring, a standard method for compliance monitoring, will help to identify whether any compliance requirements are being met. If they are not being met, a firm is then able to act upon this to ensure future breaches are avoided. A CMP is a working document that should be amended and updated to reflect any newly identified risks or to recalibrate current risks and responsibilities.MEMA is well versed when it comes to the creation of Compliance Monitoring Plans. Due to our demonstrable knowledge and expertise, we are able to draft a complete and comprehensive CMP that is tailored to your firm and any proposed FCA activity.

Policies and Procedures

By applying to and being authorised by the FCA, a firm will be expected to have established effective policies and procedures that enable a firm to comply with relevant requirements. In some cases, i.e. depending on the proposed FCA activity and circumstances, applicants must submit a full suite of policies and procedures to the FCA as part of the application process. For others, the FCA may simply request these once an application has been submitted or may not request them at all. If an applicant is unable to demonstrate that they have effective policies and procedures, when requested by the FCA, an application for authorisation may be refused.

​It is therefore essential that Policies and Procedures are drafted and utilised as an authorised firm. MEMA has developed Policies and Procedures to enable firms to satisfy these requirements. Firms are reminded that Policies and Procedures should be maintained, updated or even created where new processes are established or where a firm becomes subject to new requirements e.g. as has been the case for many firms seeking to comply with the Senior Managers & Certification Regime which was introduced for all FCA regulated firms towards the end of 2019.

Compliance Registers and Logs

Firms must maintain adequate records. This means that efforts and actions undertaken to comply with relevant rules and requirements must be recorded. In some cases, registers and logs will serve as a means for documenting compliance breaches or the satisfaction of certain procedures as may be the case with a register that indicates completion of various monitoring requirements or registers that log breaches following completion of various monitoring requirements.

​As part of an applicant’s authorisation process or for those currently authorised, MEMA can provide relevant Registers and Logs that should be used to comply with this requirement i.e. to maintain adequate records.You will have peace of mind that you’re meeting your regulatory commitments through rigorous compliance monitoring.

How Can MEMA Help?

If you are seeking to apply to the FCA, MEMA can work with you throughout the course of the application process. This will include the provision of all Compliance Documentation and regulatory documentation that is otherwise required. For more information on how we can help with the authorisation process please see our FCA authorisation pageFor those who are navigating through the FCA application process but need only to establish constructive and effective policies and procedures, MEMA will seek to identify the documentation required that authorised firm would benefit firm and produce these in consideration of those requirements. For many authorised firms MEMA has produced a suite of documentation to comply with the Senior Managers & Certification Regime.

MEMA can review an authorised or applicant firm’s current or proposed compliance documentation and provide a gap analysis or advice and guidance regarding any proposed amendments.

Why Choose MEMA?

Get started!

MEMA has been supporting firms through the FCA compliance process since 2019. In that time, we have helped hundreds of businesses to successfully gain and retain FCA authorisation.

We have a unique blend of experience from ex-regulators, big 4 consultants and fin/regtech specialisation. Our team is highly experienced and expertly skilled. We specialise in providing our clients with solutions to often complex regulatory requirements and compliance needs.

Our unique industry insight and comfort with compliance enables our team to support you to the fullest extent possible, helping to develop your business model and compliance.

Contact us

April 11, 2021

Notfication for FCA Directory Persons

Have you completed your FCA Directory Persons? If you have not heard or are wondering, by 31 March 2021, the FCA is proposing that solo regulated firms (you) must submit their Directory Persons data via Connect.

More about us

December 6, 2021

Funeral plans come under FCA regulation July 2022

The FCA has confirmed that from 29 July 2022, it will take on responsibility for regulating and supervising the pre-paid funeral plans market.

More about us

February 16, 2023

Consumer Credit Reforms - Are they long overdue?

The Consumer Credit Act 1974 (CCA) is a significant piece of legislation that regulates credit agreements, such as personal loans, overdrafts, and credit card purchases. However, the CCA has undergone numerous changes over the years, resulting in a fragmented and complex consumer credit framework that is difficult to navigate.

More about us

Insights

November 29, 2025

FCA updates : centre on market integrity, crypto oversight and operational efficiency.

This week’s FCA updates centre on market integrity, crypto oversight, and operational efficiency. The regulator progressed the move to T+1 settlement, expanded crypto policy work, and made several enforcement interventions.
More about us
November 10, 2021

Regulatory considerations for Consumer Credit Firms

The FCA has set out new rules for claims management companies (CMCs) to protect consumers against excessive charges. Some of the major changes include:
More about us
July 4, 2025

FCA's Evolving Vision: Safer Culture, Smarter Tech, Sharper Trust

This week, the FCA took a bold step forward in reshaping both how firms operate and how customers experience financial services.
More about us
December 11, 2025

FCA updates : Regulatory simplification, financial crime controls, and the future of digital payments

This week the FCA moved to reduce regulatory burden while reinforcing market integrity. Late fee reductions and insurance rule simplification aim to ease compliance pressures. New tools and initiatives target financial crime, investment decision support, and long-term market growth. Stablecoin payments remain a clear priority for 2026. Firms should update processes, strengthen controls, and align strategies with the FCA’s investment and digital finance agenda.
More about us
February 21, 2025

Financial Promotions Under Scrutiny: FCA Doubles Down on Compliance Enforcement

The financial services landscape is witnessing unprecedented regulatory scrutiny, with the Financial Conduct Authority (FCA) significantly intensifying its oversight of financial promotions. In a striking development, nearly 20,000 financial promotions were withdrawn or amended in 2024—representing a dramatic doubling of regulatory interventions compared to the previous year.
More about us
July 4, 2022

What is an FCA Final Notice

If you follow regulatory news, you will understand the FCA releases news of final notices and fines issued on firms and individuals that have breached its rules.
More about us
February 6, 2023

5 Steps for Conducting Effective Compliance Control Monitoring for Financial Firms

Compliance control monitoring is a crucial aspect of maintaining regulatory compliance for financial firms. The Financial Conduct Authority (FCA) requires firms to have robust controls and monitoring systems in place, and it is up to individual firms to implement these measures effectively. In this article, we will discuss the steps that firms can take to conduct compliance control monitoring.
More about us
December 5, 2025

FCA updates : ESG ratings, improved reporting processes and safer AI testing

This week the FCA pushed for clearer ESG ratings, improved reporting processes and safer AI testing. It advanced market transparency through the bond consolidated tape. Enforcement remained active with fraud charges and AML supervisory concerns. Governance risks continued with a firm liquidation. Firms should update controls, review data processes and prepare for upcoming complaint handling and market transparency changes.
More about us
August 31, 2022

What is money laundering and what are some red flags you should consider?

Money laundering is the process of concealing or disguising the existence, source, movement, destination, or use of illicitly-derived property or funds to make them appear legitimate.
More about us
December 7, 2022

Are you aware of the FCA rules to protect consumers from rogue financial promotions

Did you know that the FCA has published a consultation paper and press release setting out how it proposes to operate a new authorisations gateway for firms wanting to continue approving financial promotions for unauthorised persons.
More about us
June 12, 2025

Banks vs. the Rest: Why 83 Percent of FCA Fine Value Hits the Banking Sector

UK banks have paid £ 3.96 billion in FCA fines since 2013. Discover the root causes and a five-step compliance roadmap for 2025.
More about us
May 2, 2021

Estate agency guidance for money laundering supervision- Part 1

If you are supervised by the HMRC for anti-money laundering purposes, you will need to meet requirements under the Money Laundering, Terrorist Financing, and Transfer of Funds (Information on the Payer) Regulations 2017.
More about us
December 29, 2022

What is the Appointed Representative Regime?

In this series of articles, MEMA will break down what is the Appointed Representative Regime and what steps your organsiation will need to take.
More about us
August 7, 2022

Preparing for the TPR Regime

The Temporary Permissions Regime ('TPR') was designed in response to Brexit to ensure that European firms operating in the UK via a passport could continue operating temporarily while they seek full authorisation in the UK.
More about us
January 9, 2023

What are the FCA Fit & Proper Requirements and Conduct rules?

Following on from our previous article about the Senior Manager regime, we provide more detail about the FCA Fit & Proper Requirements and Conduct rules.
More about us

Your key contacts

ADEMOLA OMOSANYA

Ademola is an accomplished consultant with over a decade of experience across regulation, banking, and consumer credit. As MEMA Consultants co-founder, he leverages extensive regulatory expertise to guide clients through critical processes and full compliance. His experience across sectors enables tailored solutions to complex business challenges. Ademola partners with clients as a strategic advisor to help futureproof their business through an in-depth understanding of the regulatory landscape.

MISAH MARAGH

Misah is a director at MEMA Consultants with over a decade of experience in financial services. Holding a legal background and postgraduate qualification, she previously worked at the Financial Conduct Authority. Misah has led compliance transformation for global consumer services organisations across Europe, the Caribbean, and Latin America. Her expertise includes implementing compliance frameworks for financial regulations, FCPA, UK Bribery Act, data privacy, and Sarbanes-Oxley. Misah is skilled at advising clients on operational and strategic projects, leveraging her in-depth knowledge of regulatory environments to deliver solutions tailored to complex business needs.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Regulatory Compliance
Documentation