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Firm profile
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Maturity assessment
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Contact
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Results
Tell us about your firm
We tailor the assessment to your firm’s scale and business model. Select the outcomes you’d like to focus on.
About the Consumer Duty Outcomes Checker
The Consumer Duty represents the most significant shift in FCA expectations since Treating Customers Fairly (TCF). This tool helps you assess your compliance against the four Consumer Duty outcomes:
- Products & Services: Designed to meet customer needs and perform as expected
- Price & Value: Fair value with reasonable pricing compared to benefits
- Consumer Understanding: Communications support informed decision-making
- Consumer Support: Meet customer needs throughout the product lifecycle
The FCA expects firms to evidence compliance through board-level MI, testing results, and documented actions. This tool generates the framework you need for robust board reporting and regulatory demonstration.
Need Implementation Support?
Our Consumer Duty specialists can help you implement comprehensive frameworks, prepare board papers, and evidence compliance.
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