Step 02 / Explore the pack

See every day reconciled and every gap resolved.

A visual view of the Authorised e-money institution edition before you open Excel. This pack is for payment and e-money firms only. Choose a tab to explore the illustrative worked example.

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Authorised e-money institution

Safeguarding and resolution pack · illustrative example firm: Lumen Pay E-Money Ltd

Change edition

For payment and e-money firms only.

30
Reconciliation days

Each with both reconciliations

02
Shortfalls and excesses

Logged and resolved

03
Break account-days

Cleared, with escalation

04
Accounts and covers

On the register

safeguarding-resolution-pack-aemi-workbook-worked-example.xlsxIllustrative example

Every shortfall, excess and break in the window, each resolved, and the account register.

  • SF-001 · Shortfall of £64,200.0029 Sep 2026 · Reconciliation point or cut-off errorResolved
  • SF-002 · Excess of £21,300.759 Oct 2026 · Fees or own funds left in the accountResolved
  • Break on SA-02: £7,850.002 Oct 2026 · open 3 business days at clearingBreak cleared
  • Break on SA-02: £7,850.005 Oct 2026 · open 2 business days at clearingBreak cleared
  • Break on SA-02: £7,850.006 Oct 2026 · open 1 business day at clearingBreak cleared

Account register

  • SA-01 · Harbourgate Bank plcRelevant funds bank accountComplete
  • SA-02 · Wexcombe Bank plcRelevant funds bank accountComplete
  • SA-03 · Tamar Bank plcRelevant funds bank accountComplete
  • CU-01 · Ravensworth Custody LtdRelevant assets account with a custodianComplete

Requirement example: £18,850,600 at the as-at date.

See the actual workbook · real Excel sheets, rendered from the example file
Authorised e-money institution: One-page board summary of safeguarding (illustrative example)Board summary · opens full sizeAuthorised e-money institution: Safeguarding account register with designation and acknowledgement letter status (illustrative example)Account register · opens full sizeAuthorised e-money institution: Daily external reconciliation with breaks, ageing and escalation (illustrative example)External reconciliation · opens full sizeAuthorised e-money institution: Shortfall and excess log with resolution (illustrative example)Shortfall log · opens full size

Built from the same data and formulas as the worked-example workbook, for an invented firm. Every name and figure is invented.

About the Authorised e-money institution edition

Authorised e-money institutions that issue e-money and safeguard the funds received in exchange for it. CASS 15 applies to electronic money institutions that receive or hold relevant funds. An e-money institution that also provides payment services unrelated to e-money must safeguard those funds separately.

Funds for unrelated payment services must be safeguarded separately from funds for e-money (CASS 15.1.6G), so keep them in separate accounts on the register and reconcile them separately.

The monthly return has separate sections for e-money and for unrelated payment services; this working paper covers one at a time.

The FCA does not set a template for a safeguarding workbook. This pack is a practical structure built on CASS 15, CASS 10A, SUP 3A and SUP 16.14A, for payment and e-money firms only. See our payment services guidance.