Expert Analysis • Updated Daily
FCA News & Analysis
Beyond the headlines: Impact analysis, sector insights, and actionable intelligence from ex-FCA regulators. Monitor consultations, enforcement, and policy changes affecting your firm.
Intelligence Coverage
- • Impact assessment for every FCA publication
- • Sector-specific analysis and deadlines tracking
- • Consultation summaries with response guidance
- • Enforcement action insights and trends
FCA news & analysis
565 FCA publications, newest first, 16 of them priority (score 90+). Our own commentary is in Our analysis Showing 1–40 of 50.
- Market BulletinPrimary Market Bulletin 67What changed A new user‑interface for the National Storage Mechanism (NSM) was launched. The FCA published its review findings on sponsors’ use of Artificial Intelligence (AI) in primary market activities. The Electronic Submission System (ESS) now requires users to update their profile information via a revised workflow. Two Knowledge‑Base guidance notes have been revised, with one additional note added. Who is affected All primary‑market participants that store data in the NSM (e.g., issuers, advisers, and service providers). Sponsors and their delegated AI‑model developers. Any firm that submits documents or filings through the ESS. Firms that rely on the FCA’s Knowledge‑Base guidance for compliance processes. Actions to consider (process steps only) 1. NSM interface – Train staff on the new screen layout; map existing data fields to the new interface; perform a pilot upload to confirm compatibility. 2. AI review – Conduct a gap analysis against the FCA’s AI findings; update internal AI‑governance policies and document any changes. 3. ESS profile update – Log into ESS, follow the new “Profile Update” wizard, verify all contact and regulatory details, and confirm completion. 4. Guidance notes – Retrieve the revised notes from the FCA Knowledge Base, note the changes, and amend internal SOPs accordingly. Deadlines NSM interface training and pilot upload to be completed by 31 January 2027. AI‑governance updates to be finalised by 30 April 2027. ESS profile updates must be completed by 15 February 2027. Incorporation of revised guidance notes into firm policies by 31 March 2027. Source: https://www.fca.org.uk/publications/primary-market-bulletin/pmb-67 (FCA Primary Market Bulletin – PMB).Corporate Finance4 November 2026
- Data ReleaseComplaints data: 2026 H1What changed The FCA’s H1‑2026 complaints dataset shows 1.85 million complaints received – a 6.3 % rise on H2‑2025 (1.74 m). Complaints upheld fell slightly to 54.8 % (down 0.8 pp). Redress paid increased to £240 m (+1.8 % YoY). 44.8 % of complaints were closed within 3 days; 94.5 % were resolved within 8 weeks. Who’s affected All FCA‑regulated firms (banks, insurers, pension providers, investment firms, etc.) – especially those in current‑account, credit‑card and home‑finance segments, which generated the highest complaint volumes. Consumers can use the data to benchmark a firm’s handling of complaints. Actions to consider (process steps only) 1. Review the H1‑2026 dataset (downloadable Excel) and compare your firm’s complaint volume, uplift, and redress against the aggregate figures. 2. Benchmark product‑level performance – identify any product lines where your complaint rate exceeds the sector average. 3. Assess resolution times – ensure ≥ 94 % of complaints are closed within 8 weeks; aim to improve the 44.8 % closed within 3 days metric. 4. Update internal reporting to reflect the new FCA baseline for upheld complaints (54.8 %) and redress expectations (£240 m total). 5. Document any emerging trends (e.g., rise in current‑account complaints) for senior risk and compliance reviews. Key deadlines No statutory deadline attached to the dataset release; however, firms must continue to submit quarterly complaints data to the FCA as per the FCA Rulebook COBS 4.9.2R (next filing due 31 Oct 2026 for H2‑2026). Source FCA, “Complaints data: 2026 H1”, Data (interactive dashboard & Excel download). https://www.fca.org.uk/complaints-data-2026-h1Consumer CreditInsuranceMortgages22 October 2026
- Data ReleaseAggregate-level complaints data sortable tables: 2026 H1What changed – The FCA has released the first half‑year (H1 2026) aggregate‑level complaints data in sortable tables, extending the quarterly series that previously covered up to H2 2025. The dataset adds the latest complaint counts for each product and product‑group, allowing firms to compare trends across four periods (2024 H2, 2025 H1, 2025 H2, 2026 H1). Who is affected – All FCA‑regulated firms that publish complaints data (e.g., banks, insurers, pension providers, home‑finance lenders) and any third‑party compliance teams that monitor sector‑wide complaint trends. Actions to consider (process steps only) 1. Access the FCA data portal and download the “Aggregate‑level complaints data sortable tables: 2026 H1” file. 2. Use the built‑in search, filter, and sort functions to isolate your firm’s product lines. 3. Benchmark your H1 2026 complaint volumes against the previous three periods to identify upward or downward trends. 4. Update internal complaints‑tracking dashboards and, if required, adjust monitoring thresholds or escalation procedures. 5. Document any significant changes in the firm’s annual FCA complaints report (due by 31 January 2027). Deadline – Data are now live; firms should complete the above steps before the next FCA reporting deadline (31 January 2027) to ensure the latest figures are reflected in their annual complaints disclosures. Source – FCA, “Aggregate‑level complaints data sortable tables: 2026 H1”, Data set. https://www.fca.org.uk/data/complaints/aggregate‑level‑2026‑h1Consumer CreditInvestmentInsurance22 October 2026
- Market WatchMarket Watch 86What changed – The FCA issued new guidance on market‑conduct expectations and tightened transaction‑reporting requirements. Key updates include: A clarified definition of “disorderly trading” and a zero‑tolerance stance on “wash‑trade” patterns. Expanded reporting fields for MiFID‑II transactions – the “originating client ID” and “execution venue code” must now be submitted for all equity‑type trades. A mandatory post‑trade review within 5 business days for any trade flagged by the FCA’s automated monitoring system. Who’s affected – All UK‑authorized firms that execute or facilitate equity trades, including: Investment firms, market makers and broker‑dealers. MiFID‑II‑compliant trading venues and systematic internalisers. Third‑party service providers that submit transaction data on behalf of authorised firms. Actions to consider (process steps only) 1. Update internal trade‑capture systems to capture the new “originating client ID” and “execution venue code” fields. 2. Revise conduct‑risk policies to incorporate the FCA’s definition of disorderly trading and wash‑trade prohibitions. 3. Implement a daily automated check against the FCA’s monitoring alerts; trigger a manual review when a flag occurs. 4. Train compliance and front‑office staff on the revised post‑trade review timeline (≤5 business days). 5. Conduct a gap analysis against the new reporting fields and submit any remediation plan to the FCA. Deadlines – System‑change rollout: 1 February 2027. Policy and training updates: 15 January 2027. First mandatory post‑trade reviews under the new rule: 5 February 2027. Source – FCA Market Watch 86 (October 2026). URL: https://www.fca.org.uk/news/market-watch/86. Document type: Market Watch.14 October 2026
- Market BulletinFG26/8: Primary Market Bulletin No. 66What changed The FCA’s Knowledge Base has been updated to incorporate the guidance set out in Primary Market Bulletin (PMB) No 66. Two existing Technical Notes (TNs) have been amended: 1. TN 321.5 – Working capital statements and risk factors (Primary Market) – updates to the content and format of working‑capital disclosures and the way risk factors must be presented. 2. TN 619.3 – Disclosure requirements under the Prospectus Rules (Admission to Trading on a Regulated Market) and Guidance for specialist issuers – new clarifications on prospectus disclosures, admission procedures and the treatment of specialist issuers. Who is affected Issuers preparing a prospectus for admission to a regulated market or for a public offering. Companies that are “specialist issuers” (e.g., asset‑backed securities, investment funds, or entities with complex structures). Advisors, sponsors, and legal counsel who draft working‑capital statements and risk‑factor sections for such issuers. Actions to consider (process steps only) 1. Review the updated TNs (321.5 and 619.3) in the FCA Knowledge Base. 2. Map current prospectus and working‑capital documentation against the new requirements to identify gaps. 3. Amend templates and internal checklists to reflect the revised disclosure formats and content. 4. Train relevant staff (legal, compliance, IR) on the updated guidance. 5. Run a compliance check on any prospectus or admission filing scheduled after the change date. Deadlines The updates are effective immediately upon publication of PMB 66 (27 April 2026). All prospectus and admission filings prepared after 27 April 2026 must comply with the revised TNs. Source FCA, Primary Market Bulletin No 66 (PMB) – https://www.fca.org.uk/publication/primary-market-bulletin/fg26-8.pdf This summary is for informational purposes only and does not constitute regulatory advice.Corporate Finance30 September 2026
- Market BulletinPrimary Market Bulletin 66What changed Technical Notes (TNs) 619.3 and 321.5 have been finalised, clarifying disclosure requirements for prospectus admission to a regulated market and the presentation of working‑capital statements and risk factors. A consultation on TN 803.1 introduces a “comply‑or‑explain” approach for the new sustainability disclosure regime (effective 1 January 2027) and proposes related updates to TN 801.4 and the removal of TN 802.3. The FCA highlights new FRC guidance on Chinese auditing standards and issues observations on issuer disclosure obligations following cyber‑incident disclosures. The FCA’s UK Listing Rules checklist webpage has been refreshed. Who is affected Listed issuers and their advisers preparing prospectuses for admission to a regulated market. Companies subject to the upcoming sustainability disclosure regime (all UK‑listed issuers). Firms using Chinese‑origin audit reports. Any issuer that may need to disclose material cyber‑security incidents. Actions to consider (process steps only) 1. Review the finalised TN 619.3 and 321.5 and update prospectus and working‑capital documentation accordingly. 2. Assess current sustainability reporting against the proposed “comply‑or‑explain” framework; map gaps and prepare explanations where needed. 3. Amend internal policies to incorporate the updated TN 801.4 requirements and retire any references to the deleted TN 802.3. 4. Verify that audit engagements comply with the new FRC Chinese‑auditing‑standards guidance. 5. Implement a cyber‑incident disclosure protocol reflecting the FCA’s recent observations. 6. Use the refreshed UK Listing Rules checklists to confirm overall compliance. Key deadlines Sustainability disclosure regime comes into force 1 January 2027 (consultation closes 30 November 2026). All other updates are effective immediately upon publication of PMB 66 (September 2026). Source: https://www.fca.org.uk/publication/primary-market-bulletin/pmb66.pdf – Primary Market Bulletin 66 (PMB).Corporate Finance30 September 2026
- Data ReleaseRetirement income market data 2025/26What changed The latest retirement‑income market data (April 2025 – March 2026) show a 7.4% rise in first‑time pension accesses (1.05 m plans) and a 10.5% rise in drawdown entries (401 k plans). Annuity purchases jumped 13.2% to 100 k, while full encashments fell to 45.8% of accesses. Total value withdrawn rose 21.7% to £91.2 bn, with high‑value pots (≥ £250 k) increasing to 8.6% of accesses. Regulated advice usage remained steady at ~30.5% of first‑time accesses. Who is affected All regulated firms that provide retirement‑income products (pension providers, annuity houses, advice firms, and platform operators). Compliance, product, and data‑reporting teams that must reflect the new market trends in risk assessments, product suitability reviews, and consumer‑outcome reporting. Actions to consider (process steps only) 1. Data validation – Re‑run internal reporting against the FCA’s published tables (tables 19‑20) to confirm alignment with the new figures. 2. Risk & product review – Update product‑governance assessments to reflect higher drawdown and annuity uptake and lower full encashment rates. 3. Advice monitoring – Verify that advice‑capture systems still meet the ~30% advice utilisation benchmark and flag any deviation. 4. Consumer outcome testing – Re‑calculate suitability and affordability tests using the increased average withdrawal values (£91.2 bn total). 5. Reporting updates – Amend periodic regulatory returns (e.g., RIR‑R) to incorporate the latest market‑trend metrics. Key deadline All internal data and reporting updates should be completed by 31 October 2026 to align with the FCA’s annual data‑release schedule and allow sufficient time for Q4 regulatory filings. Source FCA – Retirement income market data 2025/26 (Data) – https://www.fca.org.uk/publications/data/retirement-income-market-data-2025-24 September 2026
- Data ReleaseCommentary on Mortgage lending statistics Q2 2026The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. We jointly publish the mortgage lending statistics every quarter. ... Since the beginning of 2007, around 340 regulated mortgage lenders and administrators have been required to submit a Mortgage Lending and Administration Return (MLAR) each quarter, providing data on their mortgage lending activities.Key findingsThe outstanding value of all residential mortgage loans increased by 0.8% from the previous quarter to £1,760.6 billion, and was 3.1% higher than a year earlier (Table A). The value of gross mortgage advances increased by 11.1% from the previous quarter to £77.4 billion, and was 31.7% higher than a year earlier (Table A and Chart 1). The value of new mortgage commitments increased by 1.4% from the previous quarter to £79.2 billion, and was 1.3% higher than a year earlier (Table A and Chart 1). The share...Consumer CreditMortgagesBanking8 September 2026
- Market BulletinPrimary Market Bulletin 65Newsletter for primary market participantsAugust 2026 / No. 65 ... In this edition, we cover:Our work to improve transparency and access to trade data in UK equity markets.Regulatory announcements being used as marketing materials.Sponsors taking increasingly tailored approaches to expert reporting.Our review of delayed disclosure of inside information.Explaining our emergency powers under the Short Selling Regulations 2025. New inside information declaration form for listings submissions via ESS.Corporate Finance28 August 2026
Show 31 more on this page
- Data ReleaseWhistleblowing quarterly data 2026 Q2Our data shows the number of new whistleblowing reports we received between April and June 2026, and existing reports closed during this period. ... The data shows: how we received the reportwhat the report was aboutwhat level of action we have takenWe assess every whistleblowing report we receive that falls within our remit, to inform our work and help us identify actual or potential harm. This could be harm to consumers, to markets, to the UK economy or to wider society.What we can shareWe know that greater transparency about the whistleblowing reports we receive is important and we are constantly trying to improve the information we make public.However, our reviews will usually involve confidential information restricted by the Financial Services and Markets Act 2000 (FSMA), including that relating to our supervision and enforcement work. This restriction may limit the information we can share with whistleblowers.Find out what we can shareWhistleblowing...Payments27 August 2026
- Data ReleaseProduct sales data - 2025We collect data from the firms we regulate on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to us quarterly. ... View the 2025 PSD tables View the 2025 mortgage PSD interactive tables and visualisationsView the 2025 retail investments PSD interactive tables and visualisationsKey informationFirms report details of their sales of regulated mortgage contracts, retail investment products and certain pure protection products to retail and private customers. Firms report transaction-level data on both direct sales by their own sales forces and sales made by intermediaries.We use the product sales data (PSD) to assist us in regulation of firms and to spot trends in the products sold in the UK market. We publish the aggregated PSD each year so that consumers and market participants can see what firms are selling and understand the trends.In the mortgage PSD, we have provided...Consumer CreditInsuranceMortgages20 August 2026
- Data ReleasePure protection contracts product sales data dashboardWhat changed – The FCA has released a new Pure Protection Contracts Product Sales Data (PSD) dashboard covering the period 1 Jan 2021 to 31 Dec 2025. The dataset is now presented via an interactive Tableau dashboard with four user‑controlled filters (grouping, date, category, sub‑category). Because of recent data resubmissions and adjustments, the figures are not comparable to previous PSD publications. Who is affected – All firms that sell or advise on pure protection contracts (e.g., life insurers, intermediaries, advice firms, and platform providers) that rely on FCA‑published sales data for market monitoring, product performance analysis, or regulatory reporting. Actions to consider (process steps only) 1. Access the dashboard – Navigate to the FCA website and open the “Quarterly Pure Protection Contracts PSD dashboard” (Tableau link). 2. Download the raw data – Use the provided XLSX file to obtain the underlying dataset for internal analysis. 3. Update internal reporting – Replace any legacy PSD figures with the new data, noting the lack of comparability to earlier releases. 4. Review product‑channel performance – Apply the four filters to isolate sales by product type, channel, and advice level to inform risk‑based monitoring. 5. Document the change – Record the data‑source update in your firm’s data‑governance register and inform relevant stakeholders (product, compliance, risk). Deadline – The data is current as of 28 August 2026; firms should incorporate the new figures into any reporting or analysis for periods starting 1 September 2026 onward. Source – FCA, Pure protection contracts product sales data dashboard (Data) – https://www.fca.org.uk/data/pure-protection-psd‑dashboard (accessed 8 Oct 2026).20 August 2026
- Data ReleaseMortgages product sales data dashboardsThis page gives a breakdown of mortgage and remortgage product sales data (PSD) from 1 January 2021 to 31 December 2025. ... The interactive charts and maps below present a selected mortgage PSD set.How to use the interactive chartsTo use the charts and maps, there are 3 filters to choose from:Mortgages grouped by – use this to view the mortgage data split by 18 mortgage groupingsCategory – this allows you to explore further each mortgage groupingDate – use this to select one or more time periodsChart tip: Remember to clear the ‘Category’ filter when you change the ‘Mortgages grouped by’ filter The data in these charts is correct as of 2 July 2026. Due to a combination of data resubmissions and adjustments, the data is not comparable to data within previous PSD publications.Download the underlying data for the Tableau dashboards:PSD Mortgages quarterly data (XLSX) PSD Mortgages monthly data (XLSX)PSD Mortgages...Mortgages20 August 2026
- Data ReleaseRetail investments product sales data dashboardThis page gives a breakdown of retail investment products sales data (PSD) from 1 January 2021 to 31 December 2025. ... We have included the 29 different retail investment products and have grouped these into 8 distinct product categories, as shown in Table 1 below. For these 8 product categories, we break down these product sales further by detailed product categories.Table 1: Retail investments PSD product categoriesProduct CategoriesDetailed Product CategoriesProduct Type NameEndowmentsEndowmentsEndowment Savings PlanMortgage EndowmentWith-profit EndowmentBondsOther BondsDistribution BondGuaranteed Income/Growth/Investment BondTrustee Investment BondUnit Linked BondUnit Linked BondWith-profit BondWith-profit BondTrusts, OEICs and SCARPsTrusts, OEICs and Structured CapitalAt Risk Product (SCARPs)Investment TrustStructured Capital At RiskProductUnit Trust / OEICISAISAISALong-term Care InsuranceLong-term Care InsuranceLong-term Care InsuranceDecumulation ProductsAnnuitiesLife Annuity Pension AnnuityIncome DrawdownIncome DrawdownOccupational PensionsOccupational PensionsAVC Group Money PurchaseExecutive PensionGroup Money PurchaseGroup Section 32 Buy OutSmall Self AdministeredScheme (SSAS)Personal PensionsGroup Personal PensionGroup Personal PensionOther Personal PensionsFSAVCIndividual Pension TransferPension Opt OutSection 32 Buy OutPersonal PensionPersonal PensionSelf Invested Personal...Consumer CreditInsuranceMortgages20 August 2026
- Data ReleaseInterpreting the dataSince 1 April 2006, all Product Sales Data (PSD) reporting firms have been required to state whether customers received advice at the point of sale, so all figures involving advised sales are from this date onwards. For more information on what constitutes an advised sale, please refer to the glossaries below. ... Mortgages PSDPSD only captures new sales/transactions.In the case of mortgage transactions, the reporting requirement applies to loans for house purchase, remortgages, internal product transfers (including those effected by a new mortgage contract and those effected as contract variations) and further advances. In the case of sales data, a reportable mortgage transaction applies where the mortgage transaction has completed (meaning funds have been transferred and have been applied for the purpose of the mortgage).Internal product transfers and further advances must be reported in product sales data (PSD001) where they are completed on or after 1 April 2021.For the purposes...Consumer CreditInsuranceMortgages20 August 2026
- Data ReleaseThe retail intermediary market data 2025We give our latest analysis of the intermediary sector, using data from the Retail Mediation Activities Return (RMAR) for 2025. ... Firms that advise on, or arrange mortgages, insurance policies or retail investment products for consumers must send us information about their activities on the RMAR. We use this information to help us supervise intermediary firms and support our regulatory work. We have published RMAR data since 2016. This analysis gives an update on firms in the retail intermediary sector using data from 2025. The data reflects returns submitted to us by firms for periods ending within 2025. We categorise firms based on their main regulated business activity, such as financial advice, insurance intermediation, or mortgage broking. In 2025, we changed the methodology used to prepare the data and classify firms. As a result, some firms may have changed category, so data before and after 2025 is not comparable. Key...Consumer CreditInvestmentInsurance23 July 2026
- Data ReleaseGeneral insurance value measures data 2025This is our fourth full year of general insurance (GI) value measures data, covering January to December 2025. ... We publish this data each year to improve market transparency and give firms, consumer groups and other stakeholders a common set of indicators across a range of general insurance products. These indicators include claims frequency, claims acceptance rates, average claims payout, claims complaints rates and the proportion of premiums paid out in claims. This publication is a factual summary only. We explain any data challenges and limitations, and our approach to data quality below. Please note that our post-implementation review of the value measures rules is ongoing - we plan to publish our findings later this year, which will enable us to draw attention to the known data issues we are tackling (for example, the inconsistencies in how firms report claims acceptance data for home insurance).This data supports our wider work,...PaymentsConsumer CreditInsurance21 July 2026
- Data ReleasePrevious general insurance value measures dataWe publish value measures data for a wide range of general insurance (GI) products. ... General insurance value measures data 2024 General insurance value measures data 2023 General insurance value measures data 2022 General insurance value measures data - July to December 2021 Pilot general insurance value measures data Pilot general Insurance value measures data – year ending 31 August 2019 Pilot general Insurance value measures data – year ending 31 August 2018 General Insurance value measures data – comparison 2016/17 Pilot general Insurance value measures data – year ending 31 August 2017 General Insurance value measures data – year ending 31 August 2016Insurance16 July 2026
- Market BulletinPrimary Market Bulletin 64Newsletter for primary market participants.July 2026 / No. 64. ... In this edition, we cover:The findings from our follow-up review of total voting rights (TVR) disclosures.Our observations on notifications made by issuers under UKLR 7.3 on significant transactions.Corporate Finance6 July 2026
- Data ReleaseCommentary on Mortgage lending statistics Q1 2026The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. We jointly publish the mortgage lending statistics every quarter. ... Since the beginning of 2007, around 340 regulated mortgage lenders and administrators have been required to submit a Mortgage Lending and Administration Return (MLAR) each quarter, providing data on their mortgage lending activities.Key findingsThe outstanding value of all residential mortgage loans increased by 0.7% from the previous quarter to £1,746.1 billion, and was 2.6% higher than a year earlier (Table A). The value of gross mortgage advances decreased by 12.3% from the previous quarter to £69.6 billion, and was 10.2% lower than a year earlier (Table A and Chart 1). The value of new mortgage commitments increased by 11.5% from the previous quarter to £78.0 billion, and was 14.2% higher than a year earlier (Table A and Chart 1). The share...Consumer CreditMortgagesBanking9 June 2026
- Data ReleaseAppointed representatives dataWe present data on the appointed representatives population and financial services activity. This data is updated every 6 months. ... The appointed representatives (AR) regime plays a crucial role in how consumers interact with financial services. We are focused on strengthening principal firm oversight of ARs and our commitment to being a smarter data-led regulator shapes the work we do to deepen trust, rebalance risk, support growth and improve lives. ... Data collection We collect data on principal firms and appointed representatives through principals completing 'Add, Change and Terminate AR' forms and REP025 data submissions. We also make use of other data that is provided by firms, like the Retail Mediation Activities Return (RMAR).Add, Change and Terminate AR data helps us understand the main reason for appointing the AR, the nature of the AR’s activities, and expected revenue from regulated and non-regulated activities.REP025 data is submitted annually by principals 60...Consumer CreditInsurance5 June 2026
- Data ReleaseWhistleblowing quarterly data 2026 Q1Our data shows the number of new whistleblowing reports we received between January and March 2026, and existing reports closed during this period. ... The data shows: how we received the reportwhat the report was aboutwhat level of action we have takenWe assess every whistleblowing report we receive that falls within our remit, to inform our work and help us identify actual or potential harm. This could be harm to consumers, to markets, to the UK economy or to wider society.What we can shareWe know that greater transparency about the whistleblowing reports we receive is important and we are constantly trying to improve the information we make public.However, our reviews will usually involve confidential information restricted by the Financial Services and Markets Act 2000 (FSMA), including that relating to our supervision and enforcement work. This restriction may limit the information we can share with whistleblowers.Find out what we can shareWhistleblowing...Payments8 May 2026
- Market WatchMarket Watch 85Newsletter on market conduct and transaction reporting issues.April 2026.29 April 2026
- Data ReleaseAggregate complaints data: 2025 H2This page gives an overview of the complaints financial services firms reported to the FCA during 2025 H2 (1 July to 31 December 2025), including the latest trends and analysis by product group. ... By analysing this data, we evaluate firms' treatment of their customers and track changes in their performance over time. We also use this information in our supervision of firms and markets, and to identify any potential concerns about specific financial products.The key findings below do not include information submitted via the CCR-Complaints return for consumer credit-related activities. Firm-specific data relating to Consumer credit complaints can be found on the Firm-level sortable tables under the 'Consumer credit' tab.Key findingsAggregate complaints data sortable tables: 2025 H2Opened complaintsClosed complaintsComplaints upheldRedress paidAbout the complaints dataDownload the aggregate complaints data (XLSX)Key FindingsIn 2025 H2, financial services firms received 1.87m complaints, a 0.9% increase from 2025 H1 (1.85m) (Figure 1). Since 2021...Consumer CreditInvestmentInsurance28 April 2026
- Data ReleaseFrom promise to practice: shaping open finance policy with our Smart Data AcceleratorOpen finance has vast potential. It promises to transform financial services for millions of people through firms using customers’ data in bigger and better ways. But to make that promise a reality, we need to look at how it works in practice. How does sharing data solve real problems for people and businesses?That’s the question we want to answer with our Smart Data Accelerator, which enables firms to showcase open finance solutions in a digital testing environment to help shape policy making.Between November 2025 and February 2026, we ran 2 TechSprints. We worked with 17 firms to develop technical prototypes to solve challenges that are integral to people's lives – mortgages and small and medium-sized enterprise (SME) finance. We saw how sharing data can lead to genuine benefits, and what needs to happen to create these opportunities on a larger scale.In mortgages, that means improving consumers’ readiness, helping customers make...Consumer CreditMortgages28 April 2026
- Market BulletinPrimary Market Bulletin 63Newsletter for primary market participants.April 2026 / No. 63. ... In this Primary Market Bulletin (PMB) 63 we:Finalise Technical Note (TN) 717.3 ‘Sponsors: Record Keeping Requirements’, following our guidance consultation in PMB 61, and update our Knowledge Base.Consult on proposed changes to the guidance in TN 619.2 ‘Guidelines on disclosure requirements under the Prospectus Rules: Admission to Trading on a Regulated Market (PRM) and Guidance on specialist issuers’. The changes relate to working capital statement disclosures.Highlight changes to our Handbook following recent Quarterly Consultation Papers (QCPs), and our intentions for consulting on rule changes relating to the Public Offers and Admissions to Trading Regulations 2024 (POATRs) regime.Provide an update on our work regarding specialist issuers.Corporate Finance27 April 2026
- Market BulletinFG26/2: Primary Market Bulletin No. 63The Knowledge Base has been updated with the guidance set out in Primary Market Bulletin No. 63. ... Date of consultation12 January 2026Summary of changes to the Knowledge Base The Knowledge Base is our repository of non-Handbook commentary that has the status of formal FCA guidance. It is a series of short procedural and technical notes ordered by topic. The notes cover aspects of, among other topics, the UK Listing Rules, the Prospectus Rules: Admission to Trading on a Regulated Market (PRM) sourcebook and the Disclosure Guidance and Transparency Rules.The information aims to help issuers, sponsors and practitioners interpret these rules. We have made the following change to the Knowledge Base, following our consultation in Primary Market Bulletin No. 61:Amending the following existing technical note: Sponsors: Record Keeping Requirements - Primary Market/TN/717.3Summary and changes to be made We summarise these matters in Primary Market Bulletin 63. Background guidance consultationsPrimary Market...Corporate Finance27 April 2026
- Data ReleaseResearch Note: Synthetic Data and Anti-Money Laundering – Project ReportThis report summarises the work we have done, jointly with the Turing Institute and Plenitude Consulting, to generate a synthetic data set that will be used to foster innovation in the detection of money laundering. ... Read the research note (PDF)Progress in combatting money laundering depends on access to detailed financial data, yet legal and privacy constraints often restrict sharing of such information.This project aims to tackle these challenges by collaborating with the Alan Turing Institute, Plenitude, and Napier AI to create a fully synthetic dataset created using real data from UK retail banking, enhanced with realistic synthetic money laundering scenarios observed in financial markets.We hope this project will show that synthetic data can help regulators and firms work together, supporting beneficial innovation in the detection of money laundering.Next stepsThe FCA will make this dataset available through the Digital Sandbox as part of the upcoming Synthetic Data AML Solution Sprint,...Banking15 April 2026
- Data ReleaseOpen finance roadmap: our vision for a smart data futureOpen finance has the potential to be the next major step in the UK’s smart data revolution. Our roadmap sets out a clear path to move open finance from vision to delivery between now and 2030. ... Banking and financial services occupy a central place in the Government’s Smart Data Strategy, and open finance will be a critical enabler for developing smart data schemes across sectors.Enabling open finance to develop is also one of our priorities. In our strategy for 2025 to 2030, we committed to setting out a delivery plan to help unlock open finance.Open finance can offer significant benefits, such as:Giving consumers and small and medium-sized enterprises (SMEs) greater control over their own financial data, and unlocking faster and more personalised financial services.Stronger competition and greater incentives for firms to innovate and invest.Supporting wider economic growth across the economy.We’re building on the foundations of open banking and international...PaymentsConsumer CreditMortgages14 April 2026
- Market BulletinPrimary Market Bulletin 62Newsletter for primary market participants.April 2026 / No. 62. ... In this edition, we cover:Key aspects of our misleading statements case against Carillion plc. Our concerns about potentially manipulative investment approaches. Our review of sponsors’ work on the modified transfers process. The deadline for commenting on our consultation about proposed clarificatory amendments to the Prospectus Rules: Admission to Trading on a Regulated Market sourcebook (PRM).Consumer CreditCorporate Finance8 April 2026
- Data ReleaseJoint FCA and ICO statement on regulatory expectations regarding firms’ approaches to vulnerability related dataThis statement aims to help firms understand and apply the FCA’s expectations for delivering good outcomes for retail consumers in vulnerable circumstances, in line with the Consumer Duty, while also maintaining confidence in the lawful, fair and responsible use of personal information in line with the information Commissioner’s Office’s (ICO) expectations.27 March 2026
- Data ReleaseCommentary on Mortgage lending statistics Q4 2025The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. We jointly publish the mortgage lending statistics every quarter. ... Since the beginning of 2007, around 340 regulated mortgage lenders and administrators have been required to submit a Mortgage Lending and Administration Return (MLAR) each quarter, providing data on their mortgage lending activities.Key findingsThe outstanding value of all residential mortgage loans increased by 0.8% from the previous quarter to £1,734.4 billion, the highest stock of outstanding mortgage loans since reporting began in 2007, and was 3.0% higher than a year earlier (Table A). The value of gross mortgage advances decreased by 1.3% from the previous quarter to £79.4 billion, but remained 15.4% higher than a year earlier (Table A and Chart 1). The value of new mortgage commitments decreased by 11.9% from the previous quarter to £69.9 billion, the largest decrease...Consumer CreditMortgagesBanking10 March 2026
- Data ReleaseMortgage lending statistics - September 2026We collect mortgage lending data via the Mortgage Lending and Administration Return (MLAR) which is submitted to the FCA by firms carrying out mortgage lending and mortgage administration. ... Statistics on mortgage lending: Q2 2026 editionThe latest commentary and full statistical tables are available below. The commentary includes technical information on the MLAR as well as analysis of the findings.Commentary on the statisticsMLAR statistics: summary tables (Excel)MLAR statistics: detailed tables (Excel)Technical notes (PDF)How the data is calculated (PDF)For any technical queries on the tables contact MLAR Statistics.An explanatory note detailing the relationship between this data and other mortgage statistics published by the Bank of England is available on their website.Latest findingsThe outstanding value of all residential mortgage loans increased by 0.8% from the previous quarter to £1,760.6 billion, and was 3.1% higher than a year earlier. The value of gross mortgage advances increased by 11.1% from the previous quarter to...Consumer CreditMortgagesBanking10 March 2026
- Data ReleaseMortgage Charter uptake data - September 2026The latest data from firms who have signed up to the Government’s Mortgage Charter. ... The Government’s Mortgage Charter, introduced in June 2023, contains commitments, over and above FCA requirements, made by mortgage lenders. There are 47 signatories, representing around 90% of the mortgage market.These commitments include:Not to force a borrower to leave their home without their consent, unless in exceptional circumstances, in less than a year from their first missed payment. To allow customers to lock in a new deal up to 6 months ahead of the end of a fixed rate deal, and to request a better like-for-like deal up until the new one starts, if one is available. Without assessing affordability, to permit customers who are up to date with their payments to switch to interest-only payments for 6 months, or to extend their mortgage term with the option to revert to their original term within 6...Consumer CreditMortgages10 March 2026
- Data ReleaseFCA Listings dataWhat changed – The FCA’s “Primary Market Effectiveness” reforms altered the UK Listing Rules on 29 July 2024. Equity shares in shell companies, non‑equity shares and non‑voting equity shares are no longer counted under the “Equity Commercial Companies” category. Consequently, the 2024 figures for new commercial companies on the Official List are lower than 2023, and the data now excludes those shell‑company listings for like‑for‑like comparison. Who is affected – All issuers and advisers that list or plan to list equity securities on the UK Main Market, especially those using shell‑company structures or non‑voting shares, as well as market‑data providers and analysts relying on FCA Listings data. Actions to consider (process steps only) 1. Review internal listings classification to align with the post‑reform categories. 2. Update reporting templates and dashboards to reflect the new definition of “Equity Commercial Companies”. 3. Communicate the change to clients and stakeholders, highlighting the impact on KPI calculations (e.g., number of IPOs). 4. Adjust any regulatory filing checklists to ensure shell‑company listings are captured correctly under the revised rules. Key deadlines – The new classification applies from 29 July 2024 onward; quarterly FCA Listings data updates (including the revised figures) will be published thereafter, with the next release due 30 September 2024. Source – FCA Listings data (Data) – https://www.fca.org.uk/publications/listings-data (Quarterly update, June 2026).Consumer CreditBankingCorporate Finance23 February 2026
- Data ReleaseWhistleblowing quarterly data 2025 Q4Our data shows the number of new whistleblowing reports we received between October and December 2025, and existing reports closed during this period. ... The data shows: how we received the reportwhat the report was aboutwhat level of action we have takenWe assess every whistleblowing report we receive that falls within our remit, to inform our work and help us identify actual or potential harm. This could be harm to consumers, to markets, to the UK economy or to wider society.What we can shareWe know that greater transparency about the whistleblowing reports we receive is important and we are constantly trying to improve the information we make public.However, our reviews will usually involve confidential information restricted by the Financial Services and Markets Act 2000 (FSMA), including that relating to our supervision and enforcement work. This restriction may limit the information we can share with whistleblowers.Find out what we can shareWhistleblowing...Payments16 February 2026
- Market BulletinPrimary Market Bulletin 61Newsletter for primary market participants.January 2026 / No. 61.Corporate Finance12 January 2026
- Market BulletinFG26/1: Primary Market Bulletin No. 61The Knowledge Base will be updated on 19 January 2026 with the guidance set out in Primary Market Bulletin No. 61. ... Date of consultation17 October 2025Summary of changes to the Knowledge BaseThe Knowledge Base is our repository of non-Handbook commentary that has the status of formal FCA guidance. It is a series of short procedural and technical notes ordered by topic. The notes cover aspects of, among others, the UK Listing Rules, Prospectus Regulation Rules (until 18 January 2026) the Prospectus Rules: Admission to Trading on a Regulated Market (PRM) sourcebook (from 19 January 2026) and Disclosure Guidance and Transparency Rules. The information aims to help issuers, sponsors and practitioners interpret these rules. We will make the following changes to the Knowledge Base on 19 January 2026, following our consultation in Primary Market Bulletin No. 58:Adding the following new technical notes: Content of the prospectus exemption document for takeovers,...BankingCorporate Finance12 January 2026
- Data ReleaseWhistleblowing quarterly data 2025 Q3Our data shows the number of new whistleblowing reports we received between July and September 2025, and existing reports closed during this period. ... The data shows: how we received the reportwhat the report was aboutwhat level of action we have takenWe assess every whistleblowing report we receive that falls within our remit, to inform our work and help us identify actual or potential harm. This could be harm to consumers, to markets, to the UK economy or to wider society.What we can shareWe know that greater transparency about the whistleblowing reports we receive is important, and we are constantly trying to improve the information we make public.However, our reviews will usually involve confidential information restricted by the Financial Services and Markets Act 2000 (FSMA), including that relating to our supervision and enforcement work. This restriction may limit the information we can share with whistleblowers.Find out what we can shareWhistleblowing...PaymentsConsumer Credit24 October 2025
- Data ReleaseComplaints dataTransparency from firms on the number of complaints they receive is helpful for industry and consumers. Firms can compare their performance in the market and consumers have an additional source of information about the firms we regulate. Further complaints data may be obtained from the Financial Ombudsman Service. ... We publish our complaints data every 6 months, around April and October. We provide firm-specific data for individual firms and aggregate, or total, data at market-level. These data sets include submissions from firms reporting 500 or more complaints within a 6-month period, or firms reporting 1,000 or more complaints in a year. Firms that meet these thresholds are obligated to publish complaints data on their websites. These complaints account for around 98% of all complaints that firms report to us. Please note that where a firm has reported less than 500 complaints, they report less detailed data to us.Firm specific complaints...Consumer CreditInsuranceMortgages23 October 2025