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FCA News & Analysis
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FCA news & analysis
565 FCA publications, newest first, 16 of them priority (score 90+). Our own commentary is in Our analysis Showing 281–320 of 411.
- News & SpeechesFCA sets out vision for open finance to empower consumers and businessesConsumers and businesses could be given greater control over their financial data to help secure better deals, under a vision for open finance published by the FCA. Open finance will unlock the potential for people and businesses to share their financial data securely with a range of financial services providers, helping them access mortgages, investments, savings and pensions. This will give financial services firms a more complete picture of consumers’ and businesses’ finances, enabling more personalised and inclusive services, alongside more competitive pricing and stronger fraud protection.The FCA will prioritise exploring how open finance can help small and medium-sized enterprises (SMEs) improve access to credit and speed up loan applications. It will also examine how open finance can help consumers manage and improve access to mortgages.David Geale, executive director for payments and digital finance at the FCA, said: 'Open finance has the potential to transform how people interact with financial...PaymentsConsumer CreditMortgages14 April 2026
- News & SpeechesSpotting risk earlier by tracking consumer credit journeysHow we're investing in data and analytics in consumer financeOur goal is regulation that is evidence-based, targeted, and achieves good outcomes for consumers. That’s why we’ve been using richer datasets and sharper data science to drive better outcomes in the consumer finance market, widen financial inclusion, and support economic growth.This blog post explains one way we've been doing that, in a proof-of-concept undertaken by the team of Isabela Barra, Daniel Bogiatzis-Gibbons, Lawrence Charles, and Wenjin Li (detailed results in the Technical Annex (PDF)).We draw on credit file information from a major Credit Reference Agency (CRA), an existing source of data that the FCA has been using since 2018. We apply novel advanced statistical methods to draw new insights from it on which consumers are likely to fall into distress on their credit products and at what time. We can do this given we have a wider market view than an...PaymentsConsumer CreditMortgages10 April 2026
- News & SpeechesAsset management: improving applications for authorisationTo help you apply for authorisation, we list common issues with applications which have reduced firms’ chances of success or caused delays. ... This is a non-exhaustive list, and you should consider the points below alongside the relevant information for your firm type.9 April 2026
- News & SpeechesFCA imposes restrictions on Bazar Money Transfer LimitedOn 21 November 2025, we imposed restrictions on Bazar Money Transfer Limited (BMTL), preventing it from providing regulated payment services. BMTL is registered with the FCA to provide money remittance services to retail and corporate customers.As BMTL was no longer meeting the conditions for registration as a small payment institution, we acted to impose restrictions to protect consumers, preventing BMTL from carrying out any regulated payment services.Following representations made by BMTL, on 6 March 2026, we issued a Second Supervisory Notice, keeping the restrictions in place.Anyone who needs to send or receive money should use an alternative authorised or registered payment services firm.Any BMTL customers who haven’t received expected funds should contact our Supervision Hub.BMTL is also not registered to carry on cryptoasset business and must not provide these services to customers.More informationYou can read the Second Supervisory Notice which outlines our concerns and the basis for imposing the restrictions.Find...PaymentsConsumer Credit8 April 2026
- News & SpeechesFirms’ customer due diligence processes and controls: our findingsIn 2025, we conducted a multi-firm review of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD) and ongoing due diligence controls. ... This is a summary of our main findings, the good and poor practice we observed, and our expectations for firms.The findings centre around the firms' approaches to:Policies and proceduresCDD and EDD processesCompliance monitoring and auditThis review is part of our wider financial crime supervisory work in support of our 2025-30 strategy (PDF). It covered a range of portfolios and firm types, aiming to raise standards and share practical insights.8 April 2026
- News & SpeechesFCA and Bank seek members for their Transaction and Post-trade Reporting TaskforceThe FCA and Bank of England (Bank) invite expressions of interest from market participants to join a new taskforce. The purpose of this taskforce is to inform the design of our long-term approach to harmonising transaction and post-trade reporting requirements.The taskforce will be comprised of three separate working groups: a main Policy group, supported by a Strategy group and an Architecture group. The working groups will have the following individual objectives: Policy group:Identifying and assessing opportunities for harmonising data collected under UK MiFIR, UK EMIR and UK SFTR.Reviewing and sharing feedback on proposals to support the simplification of reporting of the data.Strategy group:Providing strategic insight from industry experience to help simplify transaction and post-trade reporting.Exploring how harmonisation will benefit reporting firms’ overall wholesale market activity.Architecture group:Identifying and assessing opportunities to leverage modern technologies, architecture and data to simplify and streamline transaction and post-trade reporting.The working groups will each be co-chaired...PaymentsBanking2 April 2026
- News & SpeechesFCA confirms motor finance redress schemeWe are going ahead with a scheme to compensate motor finance customers who were treated unfairly. Courts have found that firms broke the law by failing to disclose important information to customers. An industry-wide scheme is the quickest and most cost effective way to deliver fair compensation.We had over 1,000 consultation responses and engaged extensively with consumer groups, professional representatives, firms, manufacturers, investors and industry bodies. While most respondents supported a scheme, we received much conflicting feedback on its details.We have listened and made several changes, set out in detail below, to design a final scheme which strikes the balance between sometimes competing principles such as simplicity and cost effectiveness, comprehensiveness and fairness.Our final approach is fair for consumers and proportionate for firms.We have tightened eligibility so only those treated unfairly receive compensation. Agreements involving minimal commission or zero APRs will not receive redress. Where a lender can prove there...Consumer CreditBanking30 March 2026 · deadline 31 Aug
- News & SpeechesMillions of car finance customers to get payouts this year as FCA goes ahead with compensation schemeMillions of motor finance customers will receive compensation this year under an FCA scheme for those treated unfairly by firms who broke the law by failing to disclose important information. Consumers were denied the chance to seek a better deal and, in some instances, paid more for their loan.The FCA has made several changes to the free to use scheme in response to conflicting feedback from consumers, their representatives, firms, manufacturers and industry bodies.This ensures it is fair for consumers and proportionate for firms. The eligibility criteria have been tightened, average compensation increased for older agreements and a minimum 3% compensatory interest rate per annum added. Payouts will be capped in around 1 in 3 cases to ensure no one is put in a better position than had they been treated fairly.12.1 million agreements made between 2007 and 2024 are now eligible for compensation, fewer than under the FCA’s original...Consumer CreditBanking30 March 2026
- News & SpeechesShojin Financial Services Limited enters administrationShojin Financial Services Limited (Shojin) is a crowdfunding platform authorised and regulated by the FCA. Shojin allowed customers to make investments that were used to fund loans toward property developments. On 23 March 2026, Shojin went into administration. Simon Carvill-Biggs and Ian Corfield of FRP Trading Advisory Limited were appointed as Joint Administrators.The Joint Administrators are responsible for acting in the best interests of the people who are owed money by Shojin, and they must work as quickly and efficiently as possible. While investors are not always classed as creditors, they should still benefit if the Joint Administrators can recover as much value as possible from the property development companies involved. If you are affected by Shojin entering administration, the Joint Administrators will get in touch with you directly.The FCA is engaging with the firm and the Joint Administrators to seek to ensure the best outcomes for investors.If you have...Consumer Credit30 March 2026
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- News & SpeechesRegulators launch joint taskforce to crack down on poor practice in motor finance claimsA new taskforce will tackle poor handling of motor finance claims by some claims management companies (CMCs) and law firms, after the FCA, Solicitors Regulation Authority (SRA), Information Commissioner’s Office (ICO) and Advertising Standards Authority (ASA) agreed to join up their efforts. The announcement comes as the FCA prepares to set out its final compensation scheme for motor finance customers.The regulators will step up efforts to share intelligence and continue to take co-ordinated and targeted actions using the full extent of their powers to mitigate harm to consumers. It will take swift action to tackle issues with unsolicited and misleading advertising, meritless claims, multiple representation, and unfair exit fees.Alison Walters, director of consumer finance and FCA taskforce lead, said: 'Our scheme will be free and people don’t need to use a CMC or law firm. Should they decide to do so, it’s important that they can trust CMCs and law...30 March 2026
- News & SpeechesInvestment trust votes, conflicts of interest, and our roleOn 3 March 2026, we said we’d bring forward our planned review of the UK Listing Rules for Investment entities, including how they apply to board independence and related party provisions.Since then, there has been substantial debate over our role in relation to investment trusts, including calls for us to ‘get to grips’ with voting rules ‘that allow a minority shareholder to repeatedly attack an investment trust’.Much of this debate suggests there are misunderstandings about how investment trusts are governed and where responsibilities sit. We’re concerned this may confuse investors in these trusts. Other calls to action have lacked clear proposals or been based on future hypothetical scenarios for which protections often exist. We want our review to ensure that these rules remain fit for novel circumstances.This blog reminds participants of their powers and responsibilities, clarifies our role, and sets out what our review will cover.PaymentsConsumer CreditCorporate Finance27 March 2026
- News & SpeechesMy FCA marks first year with a single, streamlined sign in for all firmsAs part of ongoing improvements to My FCA, and following the successful removal of RegData sign in at the end of last year, we have now removed direct access to Connect and the Online Invoicing System. Firms do not need to take any action. All existing RegData, Connect and Online Invoicing links and bookmarked pages will now automatically redirect to My FCA, where you can access all systems from a single homepage without signing in again. This makes managing your regulatory tasks quicker and more efficient.One year of My FCAOne year on from launch, My FCA has proven to be a real success. It’s now used by all firms, providing a streamlined, effective way to manage regulatory tasks. Engagement continues to grow, feedback has been strong, and My FCA is now firmly embedded as a key part of firms’ regulatory journey.Jessica Rusu, the FCA's chief data, intelligence and information officer...27 March 2026
- News & SpeechesOperational resilience: insights and observations one year onMake sure your firm is continuing to comply with our operational resilience rules. Use our observations from firms’ self-assessments to help review and evolve your firm’s approach to being resilient. ... Introduction We’re now almost a year on from the end of the operational resilience transition period on 31 March 2025. By that date, firms were required to have completed mapping and testing so they can remain within impact tolerances for each important business service. We reviewed firms’ annual operational resilience self-assessments and have set out our observations and insights on how firms are continuing to strengthen their operational resilience under our rules and guidance since the transition period ended. We’ve seen examples of good practice as well as areas where further improvement is needed, and we’re engaging directly with firms in scope of our rules on these findings. However, there is information here that all firms could benefit from...27 March 2026
- News & SpeechesFCA responds to Complaint Commissioner’s report on the British Steel Pension SchemeWe sympathise with former members of the British Steel Pension Scheme (BSPS) who lost money after they were given unsuitable advice from people they trusted. Complaints are a valuable source of feedback which help us improve and learn. There have also been 4 independent reports into the BSPS since 2018, which have helped us learn lessons. We have accepted several of their recommendations and implemented improvements, including those below.We now have much closer collaboration between the FCA, The Pensions Regulator, Pension Protection Fund, and the Money and Pensions Service. This has improved intelligence sharing, enabling us to identify defined benefit pension transfer risks more swiftly.We are also collecting more pension transfer data from advisory firms to proactively monitor trends. We created a tool so people can check if they may have had unsuitable defined benefit pension transfer advice and have banned contingent charging for defined benefit pension transfers to reduce...26 March 2026
- News & SpeechesEquity for Growth (Securities) Limited enters liquidationOn 25 March 2026, following a petition filed by the FCA, the High Court ordered that Equity for Growth (Securities) Limited (EFG) be wound up. EFG is a corporate finance firm. EFG was also a principal for a number of appointed representatives between 2015 and 2020, including Amyma Ltd and Osborne Baldwin Ltd, which traded as Hunter Jones.An appointed representative carries on regulated activity under the responsibility of an authorised firm, known as 'the principal'. Find more information on the relationship between principals and appointed representatives.Corporate Finance26 March 2026
- News & SpeechesFCA sets out next phase of smarter, more effective regulationWe have set out plans for using AI to speed up authorisations, testing new tools to identify key risks earlier, with our people remaining at the heart of decision-making. The new authorisation tool is being developed internally and will be integrated into existing FCA systems.It forms part of our annual work programme 2026/27, which lays out how we’re accelerating our ambition to be a smarter, more data-driven regulator.We will also use generative AI to support our efforts to modernise regulation, streamline supervision and improve firms’ experience, by reducing unnecessary administrative burdens.We’re only proposing to raise minimum and flat fees by 1%, even after significantly investing in data analytics and digital tools to improve how we triage information and share intelligence more efficiently. This is the lowest rise in the fees budget since 2017/18 and well below the rate of inflation. It’s the lowest annual funding requirement (AFR) increase in a...26 March 2026
- News & SpeechesFCA annual work programme 2026/27Our annual work programme details what we will deliver in 2026/27 on our 4 strategic priorities. This will be the second year of our 5-year strategy.26 March 2026
- News & SpeechesFCA annual work programme 2026/27Our annual work programme details what we will deliver in 2026/27 on our 4 strategic priorities. This will be the second year of our 5-year strategy.26 March 2026
- News & SpeechesFCA perimeter reportOur perimeter sets out what we do and don’t regulate. This update sets out the current issues we see around the perimeter and actions needed in response. ... The regulatory perimeter defines our remit. Within our perimeter, we have powers and tools we can use to protect consumers, support market integrity, promote competition, and facilitate the UK’s international competitiveness and economic growth. What is inside our perimeter is set by Government and Parliament. In an era of increasing technological change and AI adoption, defining what is inside and outside our perimeter is ever more complex. It is important that consumers and other stakeholders understand what is regulated, and what is not. Our perimeter report seeks to explain both the areas where we believe the perimeter should change, and the areas where there is often misunderstanding about the boundaries of our current perimeter.This report sets out the most significant issues at...PaymentsConsumer CreditInvestment26 March 2026
- News & SpeechesFCA plans to help people get more financial advice for important decisionsMore people could access financial advice, under proposals set out by FCA. The FCA is consulting on how to make it easier for firms to give more simplified forms of individualised financial advice to consumers.Simplified forms of advice can help consumers with more straightforward needs and do not require a full assessment of all their financial circumstances, making it more accessible and affordable.Sarah Pritchard, deputy chief executive of the FCA, said:'For too long the support people need to make important financial decisions has been out of reach for many. 'A market that provides good quality, lower cost simplified advice alongside comprehensive financial advice and targeted support will better support people making decisions about their financial lives. We want to see more people getting supported, who aren’t currently, and a market that innovates and offers tailored services to meet differing consumer needs.'We welcome everyone’s views on whether our proposals will achieve...Consumer CreditInvestment25 March 2026
- News & SpeechesTiming of the FCA's motor finance announcementWe will set out our approach on motor finance redress shortly after markets close on Monday 30 March, having consulted on a compensation scheme in October 2025.24 March 2026
- News & SpeechesTargeted support: firm considerations when designing consumer segmentsRead information and examples for firms designing consumer segments for targeted support23 March 2026
- News & SpeechesFCA highlights risks when dealing with unregulated lendersWe are reminding regulated firms they need to undertake proper checks when dealing with unregulated lenders, safe custody providers, money brokers and financial leasing companies – also known as 'Annex 1' firms. There are around 1,200 of these firms registered with us for solely anti-money laundering purposes. Our powers are currently limited to looking at how these firms are meeting their anti-money laundering obligations and they are not subject to our wider rulebook. This regime is based on registration and is different from the authorisation regime under the Financial Services and Markets Act. For example, our wider conduct rules do not apply to these firms, nor are customers of Annex 1 firms able to access the Financial Ombudsman Service. When dealing with Annex 1 firms, regulated firms must do their due diligence to understand the firm’s business, in accordance with legislative requirements. This would include seeking direct confirmation from the...PaymentsConsumer Credit20 March 2026
- News & SpeechesInvestigation into Market Financial Solutions LimitedWe have opened an enforcement investigation into Market Financial Solutions Limited (MFS). MFS is an Annex 1 business, which is solely registered with and supervised by us for its compliance with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.Annex 1 registered firms are not authorised or subject to wider FCA regulation.MFS entered administration on 25 February 2026.20 March 2026
- News & SpeechesHow technology is changing the pensions conversationSpeech by Nikhil Rathi, FCA chief executive, at the JP Morgan Pensions and Savings Symposium 2026. Last year, I spoke about the importance of getting on the right track.That if we want better consumer outcomes – as well as stronger capital markets to support growth – we need to think beyond individual products and look at the whole financial journey.How pensions interact with housing wealth…How savings interact with advice…And how all these decisions evolve across a lifetime.Over the past year, we have made good progress.Targeted Support goes live next month, helping bridge the gap between generic guidance and regulated advice.The ABI says this could be 'one of the most significant engagement shifts in pensions since auto-enrolment'.And with 75% of DC pension holders over 45 having no clear plan for taking their money at retirement, a big opportunity to help secure better outcomes at lower cost.For those wanting more personalised advice,...Consumer CreditBanking20 March 2026
- News & SpeechesMS26/1: Later Life Mortgages Market StudyWe published a Terms of Reference on 20 March 2026, setting out our rationale and plans for this study. ... We are launching this market study to examine whether change is needed to enable the lifetime and retirement interest only (RIO) mortgage sector to meet consumers’ changing needs, driven by effective competition in the market. Read our Terms of Reference (PDF)Our Terms of Reference explains our rationale for this market study, its scope, the issues we’ll explore, the potential outcomes our work might lead to, and next steps. This study is relevant for a range of parties, including:Current and potential providers of lifetime and RIO mortgages.Firms who provide funding to providers.Intermediaries who are, or could be, involved in the distribution of these products. Consumers who could benefit from using these products in future.Existing lifetime and RIO mortgage customers. Relevant industry and consumer bodies.Give us your viewsWe are not formally consulting...Mortgages20 March 2026 · deadline 17 Apr
- News & SpeechesFCA orders Beauforce Corporation to stop operating and return client moneyWe have restricted Beauforce Corporation Limited from carrying out any regulated activities. This means it cannot provide regulated debt advice or debt management services to consumers. We have also ordered the firm to return money held in its bank accounts to its clients.We’ve taken this action following concerns about the suitability of the firm’s senior management and its conduct in dealing with us. Read the full Notice (PDF)Consumer CreditBanking20 March 2026
- News & SpeechesFCA confirms new incident and third party rules to bolster resilienceWe’ve confirmed new rules to make existing incident and third party reporting clearer, more consistent, and easier for firms to follow. These new rules will help us respond quickly to disruption such as a cyber attack or power outage, give firms greater certainty on what to report and when and strengthen firm resilience to better protect consumers and markets.Cyber attacks are becoming more frequent and more sophisticated, and firms are increasingly reliant on third party providers. In 2025, over 40% of cyber incidents reported to us involved a third party and we have seen several recent high-profile incidents impacting the financial services sector including the Cloudflare and AWS outage. Clear and timely reporting will help us identify risks and respond effectively.What’s changingFirms don’t always report incidents consistently and industry have told us they want more clarity on what to report and what information to provide.In December 2024, we consulted (PDF)...PaymentsConsumer CreditBanking18 March 2026
- News & SpeechesUnderstanding how our regulation can help SMEs access financeWe want views on how our regulation can help small and medium-sized enterprises (SMEs) to access finance. ... Supporting growth is one of our strategy’s 4 priorities and this work is part of our commitment to making sure businesses have better access to capital.18 March 2026
- News & SpeechesCreating a redress system that works better for consumers and firmsWe’ve reached a significant milestone in our joint work with the Financial Ombudsman Service and the Government to modernise the redress systemso that consumers get fair outcomes quicker and firms have greater clarity about how issues will be handled.We’re delivering change at speed by acting now within our current powers, with a focus on improving how the system works in practice. This includes a new registration stage for complaints, updated dismissal grounds and clearer guidance on the fair and reasonable test.Throughout, our aim has been to improve alignment, predictability and early engagement across the system – while maintaining strong and effective consumer protection.16 March 2026
- News & SpeechesFCA bans Kasim Garipoglu from working in UK financial servicesKasimGaripoglu has been banned from working in UK financial services. The FCA found he is not fit and proper because of his lack of honesty and integrity. Mr Garipoglu is the owner of a firm that provided online trading of foreign exchange and contracts.Between April 2012 and December 2022, including when Mr Garipoglu was the chief executive and director at the firm and an approved person, he repeatedly demonstrated a disregard for regulatory requirements, undermined compliance and anti‑money laundering controls, and positively encouraged serious misconduct amongst his colleagues.He repeatedly overruled those advising him that his instructions were illegal and in breach of regulatory requirements. He consistently prioritised commercial advantage over regulatory requirements, including by regarding the potential for regulatory fines to be a business risk worth taking.He also deliberately provided false and misleading information to the FCA and other regulators, instructed the forgery of a document to evidence that an...Corporate Finance13 March 2026
- News & SpeechesConsumer understanding: good practice and areas for improvementRead the findings of our review into firms' approaches to consumer understanding.13 March 2026
- News & SpeechesSecond charge mortgage firms told to raise standards for consumersLenders and brokers in thesecond charge mortgagemarket need toconsiderhow theyadvise customers, assess affordability and charge fees. An FCA review has found that weaknesses in some firms’ practices could put borrowers, particularly those consolidating debt, at increased risk of financial harm.Second charge mortgages are often used by customers with high existing levels of debt and low financial resilience. The FCA’s review found examples of good practice across the sector but also issues that raise concerns about whether firms are meeting expectations, including under the Consumer Duty. The issues identified in the review include:Affordability assessments that appeared to overlook key living expenses.Advice that steered customers towards debt consolidation when it was not clear if it was appropriate.Inadequate record keeping. Unclear fees, often added to loans, making comparisons difficult.David Geale, executive director of payments and digital finance at the FCA, said:'The second charge market is relied on by people often already heavily in...Consumer CreditMortgages12 March 2026
- News & SpeechesSecond charge mortgages – improving outcomes for consumersWe have reviewed mortgage advice, fees and charges, and affordability assessments by second charge mortgage intermediaries and lenders.Consumer CreditMortgages12 March 2026
- News & SpeechesFCA imposes restrictions on Sendsii LtdOn 23 January 2026, the FCA imposed requirements on Sendsii Ltd which prevent them from carrying out any regulated activity. The FCA has issued a First Supervisory Notice to Sendsii Ltd after HM Revenue and Customs (HMRC) suspended the firm’s registration on 9 October 2025. The suspension means that Sendsii Ltd no longer met the conditions required for its FCA authorisation under the Payment Services Regulations 2017.These requirements prevent Sendsii Ltd from carrying out any regulated activity, including money remittance, without the FCA’s prior written consent. The firm is required to return all funds held for or on behalf of existing customers in accordance with all relevant legal and regulatory requirements.Full details of the requirements can be found on the Financial Services Register.Consumers who need to send or receive money should use an alternative authorised payment firm. If you were expecting funds from Sendsii Ltd and have not received them,...Payments11 March 2026
- News & SpeechesMan jailed for running illegal sale-and-rent-back scheme targeting struggling homeownersRajinder Gill and accomplices have been sentenced for their involvement in a sale-and-rent-back scheme. Mr Gill has been sentenced to two and a half years in prison for running a sale-and-rent-back scheme without being authorised and illegally providing credit agreements and mortgages. As accomplices in the scheme, Amandeep Heer received a community order for 2 years with a condition of 250 hours of unpaid work, and Jetinder Sandhu has completed 100 hours' unpaid work over 12 months (as a condition of a 15-month suspended imprisonment, which was suspended for 18 months).Through Secure Property Consultants Ltd, Mr Gill targeted homeowners in financial difficulty, claiming he could sell their homes quickly, offering them cash advances and saying they could stay in homes as tenants. Victims were encouraged to sell their houses at less than market value, while he charged excessive, confusing or hidden fees – totalling £925,233. Some were evicted from their...Consumer CreditMortgages11 March 2026
- News & SpeechesStepping back, staying safe: a joined-up approach to growthSpeech by David Geale, executive director, payments and digital finance, and PSR managing director at the MoneyLIVE Summit 2026, London. ConsolidationRule 1 is ‘Out of clutter, find simplicity.’The Government announced its intention to consolidate the PSR into the FCA about a year ago. It was a decision we welcomed.Our work has always been complementary, and we made it work.As an economic regulator, the PSR is focused on getting the foundations right – the payment systems and infrastructure that enable the ecosystem to operate.And as the conduct authority, the FCA focuses on what sits on top – the delivery of the services and products consumers rely on.But, that separation was a product of its time. The world was different then – we needed the specific focus on competition, innovation and access in payments infrastructure that came from the PSR.Since then, both we and the market have evolved and grown. The ecosystem...Payments10 March 2026
- News & SpeechesFCA announces senior leadership appointmentsWe have appointed 2 new senior leaders, further strengthening our capability across key areas of our remit. Chris Knight will join us in July 2026 as director of insurance within our Supervision, Policy and Competition (SPC) division. He joins the FCA from Legal & General, where he has been the group chief risk officer for the last 5 years and member of the Group management committee. Prior to this, he was CEO of Legal & General Retail Retirement for 3 years.David Lymburn joined the Payment Systems Regulator (PSR) on 23 February 2026 as interim deputy managing director. David brings over 15 years’ experience in financial services, including as chief operating officer and global payments programme director at Nordea Bank and payments roles at the Royal Bank of Scotland and Lloyds Banking Group. He will serve in this interim role while the permanent recruitment takes place.Sarah Pritchard, deputy chief executive, FCA,...PaymentsInsuranceBanking5 March 2026
- News & SpeechesFCA warns customers of HDH Investment Services LimitedWe're concerned that HDH Investment Services Limited may have given unsuitable financial advice to some of its customers, potentially leading to financial loss. We recently placed restrictions on HDH Investment Services Limited (HDH). From 20 January 2026, HDH agreed to stop carrying out all regulated activities. This now means the firm can't give investment advice.HDH also agreed to write to all customers to explain what these restrictions mean for them. What customers should do nowIf you think you were given unsuitable advice, or you're unhappy with the service you received from HDH, you have the right to complain.We know this news may be worrying. If you have concerns, you can use our contact form to get in touch. If you're a customer of HDH and need financial advice, you should contact another FCA‑authorised financial adviser. You can find information on finding an adviser on MoneyHelper. You can also use the...Consumer CreditInvestment5 March 2026
- News & SpeechesConsumer investments priorities: strengthening trust, supporting investorsSpeech by Lucy Castledine, director of consumer investments, at the TISA Inclusive Investing Conference 2026. Speaker: Lucy Castledine, director, consumer investmentsEvent: TISA Inclusive Investing Conference 2026Delivered: 4 March 2026Note: this is the speech as drafted and may differ from the delivered version.Reading time: 11 minutesKey points:Consumer investments are a cornerstone of the UK economy, with over 5,000 authorised firms and their representatives, serving 19 million adults – around a third of our population. Our sector safeguards the future of individuals and families up and down the country.Building a stronger investment culture is critical for consumers’ financial lives. We’re excited to work with firms on plans such as targeted support.For a strong investment culture, consumers need trust, confidence in good consumer outcomes, and reassurance in strong financial crime controls.Through all this, we recognise that the consumer investments landscape is changing – and we want to hear from firms.4 March 2026