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FCA News & Analysis
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FCA news & analysis
565 FCA publications, newest first, 16 of them priority (score 90+). Our own commentary is in Our analysis Showing 161–200 of 561.
- News & SpeechesRegional financial development and growth in the UKRead our independent FCA-commissioned research exploring how UK financial services hubs relate to regional growth, productivity and SME access to finance. ... OverviewWe commissioned two independent research papers examining the relationship between financial services, regional economic outcomes, and the geography of finance in the UK. The research was commissioned under the FCA’s secondary international competitiveness and growth objective (SICGO), to develop the evidence base on two questions:Through what channels do financial services hubs contribute to UK GDP growth?Do regional financial services hubs generate distinct growth benefits compared with additional growth in London?The papers explore how the location, type and distribution of financial activity may shape firm performance, access to capital, and regional productivity. Together, the papers contribute to the evidence base on the relationship between financial services and UK growth.The papersPaper 1: Regional financial development and growth in the UK (PDF) – Dr Stefanos Ioannou and Dr Andra Sonea (Oxford...Consumer CreditBankingCorporate Finance29 July 2026
- News & SpeechesStrengthening resilience across an increasingly interconnected financial systemThink of the last time you made a payment, transferred money, used a banking app or logged on to online financial services. Did you give much thought to the infrastructure that makes those essential everyday transactions possible?Let’s be honest, you probably didn’t. Most people don’t – until something goes wrong.Financial services rely on a network of providers working behind the scenes – including technology, data and operational service providers.These are so important to the resilience of the financial system that the government granted us powers to implement a new oversight regime, and has now designated the first critical third parties (CTPs).That means, the Bank of England, PRA and FCA will together directly oversee these providers, with a targeted, proportionate focus on ensuring the services they provide to UK financial firms and financial market infrastructures (FMIs) are resilient.Our oversight aims to address system level risks, where many firms rely on the...InsuranceBanking28 July 2026
- News & SpeechesFCA secures majority of victims’ money back from convicted fraudsterVictims of convicted fraudster John Burford are set to recover the majority of the money they invested after the FCA obtained a confiscation order against him. In September 2025 Mr Burford, 86, was sentenced to 2 years in prison for defrauding over 100 investors out of £1m.He offered trade alerts and investment opportunities in managed 'funds', despite lacking FCA authorisation. The FCA found he repeatedly misled investors about fund performance, concealed losses and used their money for personal gain, including buying a property.At a hearing at Southwark Crown Court on 27 July 2026, Mr Burford was ordered to pay £655,951.40. This amount represents the total value of assets the court determined were available to be recovered. The funds will be returned directly to victims of his crimes.Together with payments previously made by Mr Burford to investors, nearly all the money, an estimated 99%, originally invested by the approximately 70 known...Consumer Credit27 July 2026
- News & SpeechesFCA and Bank appoint members to their Transaction and Post-trade Reporting Harmonisation TaskforceThe FCA and Bank of England (Bank) have appointed members to their Transaction and Post-trade Reporting Harmonisation Taskforce. The taskforce will inform our long-term approach to harmonising transaction and post-trade reporting requirements across UK Markets in Financial Instruments Regulation (UK MiFIR), UK European Market Infrastructure Regulation (UK EMIR) and UK Securities Financing Transactions Regulation (UK SFTR).The taskforce comprises 3 separate working groups: a main Policy working group, supported by a Strategy working group and an Architecture working group. The objectives of the working groups were set out in the terms of reference.The Policy working group is chaired by Helen Packard (head of market oversight data & intelligence at FCA) and Julia Giese (head of financial markets infrastructure analytics at the Bank). The members of the Policy working group are:Giulia Pecce (head of secondary capital markets & wholesale investor protection at AFME)Adam Jacobs-Dean (managing director, global head of markets, governance and...PaymentsConsumer CreditInvestment27 July 2026
- News & SpeechesOutcomes monitoring: why understanding the consumer experience matters and where firms should focusThe Consumer Duty was designed to ensure firms were focussed on the outcomes that matter to their customers. Understanding the actual experiences of people and identifying potential harm are essential to delivering these improvements. So outcomes monitoring is at the heart of helping consumers to better navigate their financial lives.Understanding these outcomes is about more than collecting data or producing reports. It helps firms identify where customers may be struggling, spot emerging risks and take action before harm occurs. Doing this well helps build consumer trust in the firms and products that they engage with. This is why, over the past year, we’ve looked closely at how firms are approaching outcomes monitoring.Monitoring customer outcomes: what good practice looks likeOur review found that the strongest approaches were structured, evidence-based and focused on using information to identify risks.Firms that were most effective did not simply collect management information; they used it to...27 July 2026
- News & SpeechesOutcomes monitoring: good practice and areas for improvementRead the findings of our review into firms’ approaches to monitoring consumer outcomes.27 July 2026
- News & SpeechesYou don't need to pay to claim: FCA launches nationwide car finance campaignMillions of car finance customers who may be owed compensation can get help making a complaint for free, as the FCA launches a national advertising campaign. Research by the FCA found that 27% of car finance customers lack confidence to make a complaint without using a claims management company (CMC) or law firm, despite free tools from the FCA being available.Sheree Howard, executive director at the FCA, said: 'Many people who may be owed compensation aren’t sure where to start or don’t realise they don’t have to pay someone to make a complaint. Our free tools are there to help people feel claim confident – so they can get any money owed back without it costing them a penny.'Many car finance customers are already acting – 59% have made or are considering a claim – but a significant group (23%) say they are unsure of their options.The campaign – running...Consumer Credit27 July 2026
- Data ReleaseThe retail intermediary market data 2025We give our latest analysis of the intermediary sector, using data from the Retail Mediation Activities Return (RMAR) for 2025. ... Firms that advise on, or arrange mortgages, insurance policies or retail investment products for consumers must send us information about their activities on the RMAR. We use this information to help us supervise intermediary firms and support our regulatory work. We have published RMAR data since 2016. This analysis gives an update on firms in the retail intermediary sector using data from 2025. The data reflects returns submitted to us by firms for periods ending within 2025. We categorise firms based on their main regulated business activity, such as financial advice, insurance intermediation, or mortgage broking. In 2025, we changed the methodology used to prepare the data and classify firms. As a result, some firms may have changed category, so data before and after 2025 is not comparable. Key...Consumer CreditInvestmentInsurance23 July 2026
- News & SpeechesRetail intermediary market interactive analysis 2025This page provides our interactive dashboard of the intermediary sector, based on the 2025 data drawn from the Retail Mediation Activities Return (RMAR). ... The interactive dashboards cover:Revenue from regulatory activities (RMA B)Capital requirements (RMA D)Adviser staff data (RMA G)Retail investment advice and adviser charges (RMA K) Download the underlying data for the Tableau dashboards (xlsx)Profit & Loss data ... var divElement = document.getElementById('viz1784802151235'); var vizElement = divElement.getElementsByTagName('object')[0]; if ( divElement.offsetWidth > 800 ) { vizElement.style.width='100%';vizElement.style.height='1687px';} else if ( divElement.offsetWidth > 500 ) { vizElement.style.width='100%';vizElement.style.height='1687px';} else { vizElement.style.width='100%';vizElement.style.height='1377px';} var scriptElement = document.createElement('script'); scriptElement.src = 'https://public.tableau.com/javascripts/api/viz_v1.js'; vizElement.parentNode.insertBefore(scriptElement, vizElement); View the dashboard in Tableau Capital requirement and surplus data ... var divElement = document.getElementById('viz1784801668383'); var vizElement = divElement.getElementsByTagName('object')[0]; if ( divElement.offsetWidth > 800 ) { vizElement.style.width='100%';vizElement.style.height='1287px';} else if ( divElement.offsetWidth > 500 ) { vizElement.style.width='100%';vizElement.style.height='1287px';} else { vizElement.style.width='100%';vizElement.style.height='1077px';} var scriptElement = document.createElement('script'); scriptElement.src = 'https://public.tableau.com/javascripts/api/viz_v1.js'; vizElement.parentNode.insertBefore(scriptElement, vizElement); View the dashboard in Tableau...23 July 2026
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- News & SpeechesManaging conflicts of interest in insuranceHaving just joined as the FCA’s new insurance director, it’s been great getting to know the team and see the variety of work they’re doing – whether that’s working with the industry to improve claims experiences for customers, consulting on simplifying our rules or supporting growth with a new regime for captive insurers.One item that has crossed my desk is vertically integrated business models, which we’re publishing information for firms on today.When a consumer buys insurance, they need to trust that the firm they're dealing with is genuinely working toward the best outcome for them – and that they’re not losing out due to conflicts of interest.This can happen when a single group of companies span multiple parts of the insurance chain: underwriting the policy, distributing it to customers, arranging premium finance, and providing other related services.It can also happen when firms are connected through ownership or financing relationships that...PaymentsConsumer CreditInsurance23 July 2026
- News & SpeechesAccess to cash coverage in the UK 2025 H2This is an overview of geographical cash access coverage in the UK at the end of the second half-year (July to December) of 2025. This monitoring forms part of the FCA’s work on access to cash. ... While previous access to cash coverage publications reported on quarterly changes in data, this publication and future publications will report on 6-monthly changes in the UK’s cash access coverage. We will publish the outstanding data from H2 2024 and H1 2025 in due course.23 July 2026
- News & SpeechesFCA decides to ban father and son following fraud and misuse of client moneyThe FCA has decided to ban a father and son from UK financial services after the High Court found that they had engaged in fraud and misused client money.23 July 2026
- News & SpeechesAsset management and alternative firms’ financial crime controls: our findingsThese are our findings from our engagement with asset management and alternatives firms, highlighting examples of good and poor practice. ... Our findings are intended to help firms reflect on the financial crime risks inherent in their business models, and how well their control frameworks are designed to identify, manage and mitigate those risks.22 July 2026
- News & SpeechesAnthropic to support FCA’s Supercharged SandboxAnthropic will support the second group of firms in the FCA's Supercharged Sandbox. The Sandbox is a controlled environment where firms can safely experiment with advanced AI.Anthropic will provide access to Claude for participants – including Claude Code and Claude Cowork – to help speed up their development work.The second group of firms in the Supercharged Sandbox will explore a range of AI use cases. This includes testing solutions designed to:enable safer agent-led payments and commercedetect fraud and economic crime more effectivelystrengthen AI governance and accountabilitywiden access to financial services for vulnerable and underserved consumersstreamline compliance and business automation21 organisations, including Scottish Widows, Money Advice Trust and TrueLayer, will join the second group. The selection process followed strong demand, with a 51% increase in the number of applications compared to the first group.The Sandbox builds on existing support from NayaOne and NVIDIA.'The high level of interest in the Supercharged Sandbox...22 July 2026
- News & SpeechesArrests and searches made as part of a fraud and money laundering investigationFour people have been arrested and search warrants executed in Hackney, Beckenham and Slough as part of a FCA and police investigation into fraud and money laundering. The arrests and searcheswere carried out by the police’s Eastern Region Special Operations Unit and South East Regional Organised Crime Unit with the FCA.The suspects were interviewed under caution by the FCA and released on bail. The investigation is ongoing and further updates will be provided in due course.Notes to editorsThe FCA cannot comment further at this time.The FCA enables a fair and thriving financial services market for the good of consumers and the economy. Find out more about the FCA.22 July 2026
- Data ReleaseGeneral insurance value measures data 2025This is our fourth full year of general insurance (GI) value measures data, covering January to December 2025. ... We publish this data each year to improve market transparency and give firms, consumer groups and other stakeholders a common set of indicators across a range of general insurance products. These indicators include claims frequency, claims acceptance rates, average claims payout, claims complaints rates and the proportion of premiums paid out in claims. This publication is a factual summary only. We explain any data challenges and limitations, and our approach to data quality below. Please note that our post-implementation review of the value measures rules is ongoing - we plan to publish our findings later this year, which will enable us to draw attention to the known data issues we are tackling (for example, the inconsistencies in how firms report claims acceptance data for home insurance).This data supports our wider work,...PaymentsConsumer CreditInsurance21 July 2026
- News & SpeechesProsper Capital LLP enters creditors’ voluntary liquidationOn 1 June 2026, Prosper Capital LLP (Prosper) went into creditors’ voluntary liquidation. Jeremy Karr and Simon Killick of BTG Begbies Traynor (Central) LLP were appointed as joint liquidators. Prosper, an FCA-authorised firm (firm reference number (FRN): 453007), was an alternative investment fund manager and arranged deals in investments. Prosper has applied to cancel its authorisation, which is subject to review by the FCA.Prosper was also responsible for the activities of its appointed representative, Crowd2Let Capital Limited (Crowd2Let) (FRN: 743371).Below we set out:What to do if you’re a customer who wishes to make a complaint or has an existing complaint against the firm.How to contact the joint liquidators.How to protect yourself from fraudsters claiming to act on behalf of the firm or the joint liquidators.If you believe you have a claim against Prosper, contact the joint liquidators using the details below.Consumer Credit20 July 2026
- News & SpeechesCustomers of Anthony Jones (UK) Limited urged to check their insurance policyThe insurance broker has agreed to stop carrying out any regulated activity. This means it can't provide any services on behalf of an insurer. From 9 July 2026, the insurance broker Anthony Jones (UK) Limited (AJL) agreed to stop carrying out any regulated activity.This means that AJL cannot provide any services on behalf of an insurer, including selling new insurance policies, offering renewals, or providing any advice to new or existing consumers.If you purchased an insurance policy through AJL, please contact the underwriter or insurer directly to check whether your policy is valid and your cover remains in place.These requirements remain in force while we continue engaging with the firm.Next steps for customersAnthony Jones (UK) Limited acts as an insurance intermediary and is not itself an insurer or underwriter.Please contact the insurer or underwriter named on your policy documentation to:Confirm whether your insurance policy is valid.Check that any payments you...Insurance17 July 2026
- Data ReleasePrevious general insurance value measures dataWe publish value measures data for a wide range of general insurance (GI) products. ... General insurance value measures data 2024 General insurance value measures data 2023 General insurance value measures data 2022 General insurance value measures data - July to December 2021 Pilot general insurance value measures data Pilot general Insurance value measures data – year ending 31 August 2019 Pilot general Insurance value measures data – year ending 31 August 2018 General Insurance value measures data – comparison 2016/17 Pilot general Insurance value measures data – year ending 31 August 2017 General Insurance value measures data – year ending 31 August 2016Insurance16 July 2026
- News & SpeechesJoint taskforce continues crack down on misleading car finance claims advertsThe FCA, Advertising Standards Authority, Solicitors Regulation Authority and Information Commissioner's Office are tackling the poor handling of motor finance claims by some claims companies and law firms. As part of the joint taskforce's continued crackdown, in June the FCA had 170 misleading car finance claims adverts removed or amended by claims management companies (CMCs), bringing the total up to 1,200 since January 2024. Some of the misleading adverts seen by the FCA:Were disguised as a consumer posting on social media recommending a website to look up agreements. However, the advert failed to make clear it was a financial promotion for a CMC that was recommending its own website.Were using the FCA motor finance redress scheme in a misleading way to promote the firm’s own services, which could suggest an affiliation with the FCA.Failed to clearly highlight free claim options and the FCA's redress scheme.Promoted claims management services when not...Consumer CreditBanking16 July 2026
- ConsultationCP26/29: A tailored regime for captive insuranceWe're consulting on a new, proportionate regulatory framework for captive insurers in the UK. ... Read CP26/29 (PDF)Read PRA's CP11/26Why we are consultingWe're consulting, alongside the Prudential Regulation Authority (PRA), on a new bespoke regulatory framework for captive insurance in the UK. The two papers together form a coherent overall framework for captive insurance in the UK.Captive insurance is a method of self-insurance, where a business uses a regulated insurance subsidiary to finance risks from its own resources rather than paying premiums to a third-party insurer.Currently there are no captive insurers established in the UK, and businesses wishing to use this structure typically set up captives in other jurisdictions. Our proposals would introduce a proportionate conduct framework for single-parent captives - sometimes called ‘pure’ captives - that reflects their distinct business model and lower risk profile, making the UK a more attractive location for businesses to establish or relocate a...PaymentsInsuranceBanking14 July 2026
- News & SpeechesNew member appointed to the Regulatory Decisions CommitteeThe FCA Board has appointed Dan Lavender as a new member of its Regulatory Decisions Committee (RDC). The RDC is responsible for taking certain regulatory decisions on behalf of the FCA relating to contested enforcement action. Committee members bring a broad range of professional experience to support fair, independent and evidence-based decision-making.Alison Potter, the Chair of the RDC, said: ‘I am delighted to welcome Dan to the committee. Dan has significant legal and leadership experience in relation to contentious financial services matters, so his skill set will complement existing committee members and enhance the overall capability and effectiveness of the RDC.’Notes to editorsMore detail about the work of the RDC is available on the FCA website, including the biographies of all committee members.Read Dan Lavender's biography.The RDC is an FCA Board Committee that is operationally separate from the rest of the FCA. The FCA Board appoints the RDC Chair and...14 July 2026
- News & SpeechesStreamlined rulebook to save asset managers £128m a yearThe FCA has proposed a package of reforms that would tailor requirements proportionately for asset managers, cut costs for firms and give better data to supervise the sector more effectively. A large share of the £128m-a-year savings are expected to come from simpler Fund Reporting for Asset Management Entities (FRAME) requirements. These would be tailored to the specific circumstances of UK industry, delivering better data to make regulation more efficient.The package would also modernise and simplify Alternative Investment Fund Managers Directive (AIFMD)-related rules dating from 2013.The updated rules would be fit for today’s UK market: more flexible, tailored and proportionate, while maintaining clear standards, especially for firms serving retail clients.A consultation by the regulator is also seeking to simplify remuneration rules for the relevant firms, which are ones solely regulated by the FCA, by replacing overlapping remuneration codes with a clearer, more proportionate framework, while maintaining appropriate standards and safeguards.Simon...InvestmentBanking14 July 2026
- ConsultationHigh impactCP26/27: Remuneration: Solo-regulated firms’ rules reformWe are seeking views on proposals for a simpler, more proportionate remuneration regime for in-scope FCA solo-regulated firms. ... Read CP26/27 (PDF) ... Why we are consultingWe have a remuneration framework that applies across solo-regulated firms:Alternative investment fund managers (AIFM) (SYSC 19B)UCITS management companies (UCITS) (SYSC 19E)MIFIDPRU investment firms (SYSC 19G)Feedback from firms suggests the rules are difficult to apply and may impose unnecessary burden, particularly for firms that do not pose systemic risk.To remove duplication, improve clarity and reduce complexity for firms, our proposals include replacing the 3 existing remuneration codes with a single consolidated code for in-scope solo-regulated firms.We propose to move from detailed, prescriptive rules towards a more outcomes-focused approach based on firm governance and accountability. ... Who this is forThis consultation applies to:Investment firms Alternative investment fund managersUCITS (Undertakings for Collective Investment in Transferable Securities) management companiesFirms in the same group as at least 1 of...PaymentsConsumer CreditInvestment14 July 2026 · deadline 16 Sep
- ConsultationHigh impactCP26/26: Fund Reporting for Asset Management Entities (FRAME)We are consulting on a new regulatory reporting framework to simplify and improve how asset management firms report fund data. ... Read CP26/26 (PDF) ... Why we are consultingAt present, different reporting requirements across fund types produce inconsistent data that is difficult for us to use and interpret, and for firms to report.We are proposing a new framework called Fund Reporting for Asset Management Entities (FRAME) to increase the quality and consistency of data reported to the FCA.This would:Replace the current fund reporting requirements with consolidated forms.Reduce the need for some notification requirements.Give managers of smaller funds more proportionate requirements based on the risk they pose to the market.Alongside this consultation, we have published 3 reporting templates that represent the data we propose to collect from managers and operators of different types of fund. These templates provide a visual representation of our proposals and do not reflect the user interface...Investment14 July 2026 · deadline 22 Sep
- ConsultationPriorityCP26/28: The UK AIFM RegimeWe're consulting on new rules for alternative investment fund managers. ... Read CP26/28 (PDF)Why we are consultingUK asset managers oversee almost £2 trillion in alternative assets, and over £16 trillion in total assets under management, making the UK the second largest market in the world. We're consulting on proposals to reform the regulatory framework for alternative investment fund managers (AIFMs) – the firms that manage alternative investment funds (AIFs) such as hedge funds, private equity funds and real asset funds. We want to protect consumers and safeguard market integrity while making our rules more proportionate to firms' size and activities. Our proposals aim to remove unnecessary complexity and administrative burden, support firms to grow and compete internationally, and maintain high standards where they matter most.Who this is forThis consultation is relevant to: UK-authorised AIFMs and UK-registered AIFMs. Firms marketing alternative investment funds in the UK. Residual collective investment scheme (CIS)...Banking14 July 2026 · deadline 14 Oct
- News & SpeechesAsset allocation surveyThis data is published as a result of a survey conducted by the FCA seeking asset allocation data from a number of FCA regulated firms. ... A similar exercise was conducted by The Pensions Regulator looking at master trust (MT) schemes.Using that combined data, the following assessment of the combined market has been produced.Table 1: Key asset class allocation - trust (MT) and contract-based multi-employer arrangementsAsset ClassMaster Trusts (MT)Contract-based multi-employer schemesTotal (MTs and contract-based multi-employer schemes)Non-UK Investment84.5%84.7%84.6%UK Investment15.5%15.3%15.4%Equities and Bonds investment 87.7%91.6%89.9%Unlisted private market investment5.9%4.1%4.9%Cash and Other investments 3.4%2.2%2.7%Listed private market investment3.0%1.5%2.2%Non-UK investment84.5%84.7%84.6%UK public market investment12.3%12.9%12.6%UK unlisted private market investment2.6%1.5%2.0%UK listed private market investment0.7%0.2%0.4%Listed assets investment93.9%95.0%94.5%Unlisted assets investment6.1%5.0%5.5%Total disclosed default assets£208bn£260bn£468bn ... FCA survey results Summary findings FCA dataResponses to the FCA survey covered a significant proportion of the contract-based workplace defined contribution default arrangement pension market by assets under management.Across responding providers, most assets in default arrangements were allocated...Consumer Credit13 July 2026
- ConsultationCP26/25: The Value for Money Framework: consultationThe Value for Money (VFM) Framework is intended to support a significant shift in the way the workplace pension industry operates and competes. This consultation contains our updated proposals, reflecting feedback from our previous consultation (CP26/1). ... Read the consultationAsset allocation surveyTo help shape the proposals in the VFM framework, the FCA has also undertaken a survey seeking asset allocation data from a number of FCA regulated firms. A similar exercise was conducted by The Pensions Regulator looking at master trust (MT) schemes.Read the results of the surveyWhy we are consultingThis consultation builds on earlier proposals and incorporates stakeholder feedback to ensure the Framework is proportionate, effective and deliverable, while maintaining a consistent approach across both trust-based and contract-based workplace pensions in so far as possible.Who this consultation is forWe encourage firms operating contract-based workplace pensions, their IGCs and GAAs, and the trustees of trust-based schemes to respond to this...Corporate Finance13 July 2026
- News & SpeechesLogbook Lending Limited enters administrationOn 1 July 2026, Logbook Lending Limited (trading as AFPremier.co.uk, pawnmy.co.uk, LBL Asset Finance, Log Book Loans 247) entered administration. Paul Appleton, Adam Shama and Robert Ferne of BTG Begbies Traynor (London) LLP were appointed as Joint Administrators. Logbook Lending Limited provided lending secured on vehicles (known as logbook loans or bill of sale agreements), as well as pawnbroking.The firm is no longer lending. However, all existing loan agreements remain in place, and customers should continue to make payments as usual. The Joint Administrators will update customers as soon as possible.We are in regular contact with the firm and the Joint Administrators to help ensure customers are treated fairly.PaymentsConsumer Credit10 July 2026
- News & SpeechesUK financial regulators to begin overseeing Critical Third Parties announced by TreasuryThe Bank of England (the Bank), the Prudential Regulation Authority (PRA) and the FCA will start overseeing the first critical third parties (CTPs) on Monday 13 July 2026, following designation by the Treasury. CTPs are technology and other service providers whose services underpin the UK financial system. Today, the Treasury has announced its first designations of 4 global cloud services and technology providers: Amazon Web Services EMEA SARL, Google Cloud EMEA Limited, Microsoft Ireland Operations Ltd, and Oracle Corporation UK Limited.As many firms rely on these services, disruption or failure could affect multiple firms or markets at the same time, potentially impacting UK financial stability and services used by millions of consumers and businesses.For the first time, the three regulators will jointly oversee these CTPs under a new, proportionate regime, focused on the resilience of the critical services they provide to the UK financial sector. The regulators will work together...PaymentsBanking10 July 2026
- News & SpeechesProducts and services: good practice and areas for improvementRead the findings of our review into firms' approaches to products and services.10 July 2026
- News & SpeechesWhy getting product design right really matters to consumersFinancial products and services shape some of the most important decisions we all make – from saving and borrowing, to protecting ourselves and our families when things go wrong.Consumer needs vary widely, and there’s no such thing as a standard consumer. Our Financial Lives data shows a huge spread of needs, resilience and capability. That’s why it’s so important for firms to design their products effectively.When firms have consumers’ needs firmly in mind, they can support good outcomes – helping people make informed choices, get fair value, and receive the support they need over time to navigate their financial lives.The cost of poorly designed productsBut when product design falls short, the consequences can be serious. Firms might sell products to the wrong people, deliver poor value, or fail to adapt when customers’ circumstances change. And if they don’t monitor how their products are working in practice, they leave consumers exposed...InsuranceBanking10 July 2026
- News & SpeechesFCA operating service metrics 2025/26We report our performance for 2025/26 against 50 operating service metrics. These show how we perform over time in key operational areas. This includes supporting firms through authorisation processes and responding to consumer queries through our Supervision Hub. ... Some metrics are voluntary, such as our Supervision Hub metrics. Others are set by the Financial Services and Markets Act 2000 (FSMA). We also report on other legislative requirements, including the Freedom of Information Act (FOIA), the Payment Services Regulations and Electronic Money Regulations.We categorise these standards into 5 areas:Open communication: We assess how well we communicate, including the timeliness of our responses to consumers, firms, MPs and others. Enabling business: We measure how quickly we authorise firms and individuals. Regulating existing businesses: We assess how quickly we process requests, such as variation of permissions. Listings: We set voluntary targets, ahead of statutory deadlines, to review and approve documents linked to...PaymentsCorporate Finance9 July 2026
- News & SpeechesDI-M03DI-M03: Account of new regulatory initiatives which are designed to foster innovation and qualitative commentary on outcomes of the regulatory sandbox programme, including pathways to authorisation where relevant2025/26See our Annual Reports and Accounts 2025/26 ‘Supporting Growth’ section for details of new initiatives.2024/25 valuesSecondary International Competitiveness and Growth Objective report 2024/252023/24 valuesSecondary International Competitiveness and Growth Objective report 2023/249 July 2026
- News & SpeechesFCA outcomes and metrics 2025 to 2030We set out the outcomes and metrics we want to achieve for consumers, markets and the wider economy in line with our strategy’s 4 themes for the next 5 years. ... Our outcomes and metricsThese outcomes are our aspirations over 5 years. Progress will not be immediate and they are not all entirely in our control to achieve. Many require us to work in partnership to maximise our impact. And other factors will influence how our outcome metrics change, particularly wider economic conditions. We set out 2 to 4 outcomes for each of our strategic themes and the key metrics we will use to track them. For each metric we include the data source, baseline value and recent trends. These are not the only metrics we will monitor, but they are the ones that we will focus on. We will also continue to track and report on metrics that relate...9 July 2026
- News & SpeechesPrescribed Persons Annual Report 2025/26This report covers whistleblowing disclosures made to us under the Prescribed Persons Regulations 2017, covering 1 April 2025 to 31 March 2026. ... Whistleblowing remains an important way for us to identify and investigate wrongdoing within the financial sector. The number of reports continues to increase. In 2025/26, we reviewed 1,375 whistleblowing reports. Between 1 April 2025 and 31 March 2026, whistleblower information led to 523 instances of direct action. This helped us identify wrongdoing and prevent harm. This includes cases where: Concerns about leadership competency and compliance with Consumer Duty led to a section 166 skilled person review, with the firm taking steps to meet its regulatory obligations and Threshold Conditions. Unauthorised business activity breaching Section 19 and 21 of Financial Services and Markets Act 2000 (FSMA) resulted in enforcement action. Reports of unsuitable investments, unfair treatment of clients, and a lack of governance led to supervisory action, including...Consumer Credit9 July 2026
- News & SpeechesTheme 1: Authorisations and operational efficiencyThis page provides data on our authorisations activities, including the number of new authorisations for each sector and the number of individuals in scope of the Senior Manager and Certification Regime. ... Our outcomes Our metrics also provide an insight into our internal processes including our responses to pre-vetting listed issuers’ documents and our staff turnover.MetricsUse the dropdown menu below to view the metrics and the latest results. ... - Select metric -OE-M01OE-M02OE-M03OE-M04OE-M05OE-M06OE-M07OE-M08OE-M09OE-M10 Apply ... What the metric values tell us The FCA gateway remains critical to supporting growth and international competitiveness in the UK. As the entry point to the UK financial services sector, our Authorisations function is evolving to meet today’s challenges, including innovative business models, emerging technologies and increased global competition for firms seeking to establish or expand. We are engaging with firms earlier and more clearly, making proportionate decisions and continuing to focus on the quality...InvestmentCorporate Finance9 July 2026
- News & SpeechesTheme 2: Policy and regulatory impactThis page captures the wider impact of our work on consumers, the firms we regulate, the UK financial system and the UK economy. ... Our outcomes MetricsUse the dropdown menu below to view the metrics and the latest results. ... - Select metric -OE-M01OE-M02OE-M03OE-M04OE-M05OE-M06OE-M07OE-M08OE-M09OE-M10 Apply ... What the metric values tell us In 2025/26, the cumulative equivalent annualised net direct cost to business (EANDCB) [RI-M01] increased to £426.3m, from £51.2m in 2024/25 and £73.8m in 2023/24 (in the prices of each year). The main drivers of this were new rules set out in a policy statement (PS26/1) on the regulation of deferred payment credit (DPC, also known as unregulated Buy Now Pay Later), where we supported government policy, and the motor finance redress scheme (PS26/3). These rule changes have an EANDCB of £319m and £68m respectively.The EANDCB value changes each year based on the new policies introduced. In 2025/26, we...Consumer CreditInsuranceBanking9 July 2026
- News & SpeechesRI-M02RI-M02: Aggregate benefits from our policy workAggregate benefits from our policy work were £5.6 billion. We count the annualised benefits for all interventions made in the last 10 years in line with our Positive Impact report methodology. Our annual benefit estimate comes from adding up the annual benefits from all the rules that came into effect between 2016/17 and 2025/26, where benefits were quantified in a cost benefit analysis (CBA).2024/25: At least £6 billion in annual benefits (expected annualised benefit for 2024/25 from rules introduced between 2015/16 to 2024/25, in 2024/25 prices)Source: FCA Positive Impact report9 July 2026
- News & SpeechesRI-M01RI-M01: Total value of the Equivalent Annual Net Direct Cost to Business across all Cost Benefit Analysis (CBAs) for Policy Statements published in the previous year ... Chart Data table Download ... To calculate the equivalent annualised net direct cost to business (EANDCB) for a policy, we first add up the discounted value of the stream of net direct costs which accrue over the appraisal period to reach the present value of the net direct costs (Our Statement of Policy details how we classify direct impacts). We then convert this into an equivalent annual figure by dividing by the appropriate annuity rate. The cumulative EANDCB, metric RI-M01, is presented in 2025/26 prices.9 July 2026