Step 02 / Explore the pack

See every day reconciled and every gap resolved.

A visual view of the Small payment or e-money institution that safeguards edition before you open Excel. This pack is for payment and e-money firms only. Choose a tab to explore the illustrative worked example.

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Small payment or e-money institution that safeguards

Safeguarding and resolution pack · illustrative example firm: Kestrel Transfers Ltd

Change edition

For payment and e-money firms only.

30
Reconciliation days

Each with both reconciliations

02
Shortfalls and excesses

Logged and resolved

01
Break account-days

Cleared, with escalation

01
Accounts and covers

On the register

safeguarding-resolution-pack-small-workbook-worked-example.xlsxIllustrative example

Every shortfall, excess and break in the window, each resolved, and the account register.

  • SF-001 · Shortfall of £4,300.0030 Sep 2026 · Customer funds received after the cut-offResolved
  • SF-002 · Excess of £1,150.2012 Oct 2026 · Fees or own funds left in the accountResolved
  • Break on SA-01: £640.006 Oct 2026 · open 1 business day at clearingBreak cleared

Account register

  • SA-01 · Northbridge Bank plcRelevant funds bank accountComplete

Requirement example: £625,020 at the as-at date.

See the actual workbook · real Excel sheets, rendered from the example file
Small payment or e-money institution that safeguards: One-page board summary of safeguarding (illustrative example)Board summary · opens full sizeSmall payment or e-money institution that safeguards: Safeguarding account register with designation and acknowledgement letter status (illustrative example)Account register · opens full sizeSmall payment or e-money institution that safeguards: Daily external reconciliation with breaks, ageing and escalation (illustrative example)External reconciliation · opens full sizeSmall payment or e-money institution that safeguards: Shortfall and excess log with resolution (illustrative example)Shortfall log · opens full size

Built from the same data and formulas as the worked-example workbook, for an invented firm. Every name and figure is invented.

About the Small payment or e-money institution that safeguards edition

Small payment institutions and small e-money institutions that have chosen to safeguard. CASS 15 applies to a small payment institution only if it voluntarily safeguards under regulation 23 of the Payment Services Regulations, and then it applies as if the firm were authorised. A small e-money institution that opts in is treated as an authorised e-money institution.

If your small firm has not chosen to safeguard under the Payment Services Regulations, CASS 15 does not apply to the payment services it provides, and this pack is not required. A small e-money institution must safeguard funds received for e-money.

A small firm that starts or stops safeguarding should tell the FCA (see the FCA page on safeguarding requirements in the user guide).

The FCA does not set a template for a safeguarding workbook. This pack is a practical structure built on CASS 15, CASS 10A, SUP 3A and SUP 16.14A, for payment and e-money firms only. See our payment services guidance.